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Proxies the customer point of view
View Poll Results: Do you have problems with browsing?
Yes Frequently and changing my proxy usually fixes it 10 22.22%
Yes Frequently but I never try changing proxy 0 0%
Yes Frequently but changing my proxy doesnt help 1 2.22%
Yes occasionally changing my proxy fixes it 14 31.11%
Yes occasionally not tried changing proxy 4 8.89%
Yes occasionally changing the proxy doesnt help 2 4.44%
I have no problems 14 31.11%
Voters: 45. You may not vote on this poll

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Old 02-05-2005, 22:05   #1
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Proxies the customer point of view

Ok having had a few instances tonight having to refresh a page after it failed to load I have decided to see what others are experiencing and how common problems are, of course some people might have problems but cant be sure of what the fault is so will add some options to the poll for that.
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Old 03-05-2005, 12:48   #2
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Re: Proxies the customer point of view

I've not had a need to change proxies for well over a year or so now.

Had to do a it a couple of times in the past to get a boost in speed or to get to sites, but it's been fine for a long time now.
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Old 03-05-2005, 17:44   #3
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Re: Proxies the customer point of view

I've had problems recently, i just don't bloody understand why they use these things if they don't work properly.
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Old 03-05-2005, 20:24   #4
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Re: Proxies the customer point of view

It probably depends on where u live - the Poplar proxies seem to be pretty bad a lot of the time, ebuyer,microsoft and others all stop working for random amounts of time it seems, others on the Poplar Proxies have reported similar problems, added to that for a few weeks after the speed upgrades they were incapable of reaching the advertised speeds on US sites because of a misconfiguration.


I've also noticed slowdowns again recently, switching to other NTL proxies restores full speeds - they are definately a pain in the bum if you live in this area
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Old 03-05-2005, 20:33   #5
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Re: Proxies the customer point of view

I am slightly confused by the poll- surely if changing proxy doesn't resolve the issue then it is not proxy related??

Perhaps the number of responses in this category suggest that people often blame things on the proxies even though the cause is something completely different....
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Old 03-05-2005, 22:33   #6
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Re: Proxies the customer point of view

Quote:
Originally Posted by monkeybreath
I am slightly confused by the poll- surely if changing proxy doesn't resolve the issue then it is not proxy related??

Perhaps the number of responses in this category suggest that people often blame things on the proxies even though the cause is something completely different....
In that category there is all of 1 vote
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Old 03-05-2005, 23:55   #7
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Re: Proxies the customer point of view

Would be handy to have another option...

Permanent issues with some sites...
Yes, its the unreliable POPLAR pool.

www.betanews.com joins my old moan about certain Kodak pages as having a "permanently broken" issue on the default proxy
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Old 04-05-2005, 00:12   #8
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Re: Proxies the customer point of view

Quote:
Originally Posted by monkeybreath
I am slightly confused by the poll- surely if changing proxy doesn't resolve the issue then it is not proxy related??

Perhaps the number of responses in this category suggest that people often blame things on the proxies even though the cause is something completely different....
Thats why I added the option as it would show that some problems are not caused by the proxies, I am trying to cover all fields.
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Old 04-05-2005, 08:38   #9
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Re: Proxies the customer point of view

By the way, I go through the Birmingham proxies by default.
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Old 04-05-2005, 22:48   #10
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Re: Proxies the customer point of view

Can anyone give a detailed description about proxies and what it's all about?....ie why change it and how. I have been experiencing pages not loading for 3 days now and was told I need to change my proxy. Thanx in advance!
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