Proxies the customer point of view
 

Ok having had a few instances tonight having to refresh a page after it failed to load I have decided to see what others are experiencing and how common problems are, of course some people might have problems but cant be sure of what the fault is so will add some options to the poll for that.

Re: Proxies the customer point of view
 

I've not had a need to change proxies for well over a year or so now.

Had to do a it a couple of times in the past to get a boost in speed or to get to sites, but it's been fine for a long time now.

Re: Proxies the customer point of view
 

I've had problems recently, i just don't bloody understand why they use these things if they don't work properly.

Re: Proxies the customer point of view
 

It probably depends on where u live - the Poplar proxies seem to be pretty bad a lot of the time, ebuyer,microsoft and others all stop working for random amounts of time it seems, others on the Poplar Proxies have reported similar problems, added to that for a few weeks after the speed upgrades they were incapable of reaching the advertised speeds on US sites because of a misconfiguration.


I've also noticed slowdowns again recently, switching to other NTL proxies restores full speeds - they are definately a pain in the bum if you live in this area :(

Re: Proxies the customer point of view
 

I am slightly confused by the poll- surely if changing proxy doesn't resolve the issue then it is not proxy related??

Perhaps the number of responses in this category suggest that people often blame things on the proxies even though the cause is something completely different....

Re: Proxies the customer point of view
 

In that category there is all of 1 vote

Re: Proxies the customer point of view
 

Would be handy to have another option...

Permanent issues with some sites...
Yes, its the unreliable POPLAR pool.

www.betanews.com joins my old moan about certain Kodak pages as having a "permanently broken" issue on the default proxy

Re: Proxies the customer point of view
 

Thats why I added the option as it would show that some problems are not caused by the proxies, I am trying to cover all fields.

Re: Proxies the customer point of view
 

By the way, I go through the Birmingham proxies by default.

Re: Proxies the customer point of view
 

Can anyone give a detailed description about proxies and what it's all about?....ie why change it and how. I have been experiencing pages not loading for 3 days now and was told I need to change my proxy. Thanx in advance!