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Sky One Stuttering
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Old 21-03-2005, 22:12   #1
ianbutty
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Sky One Stuttering

Over the last few weeks I've noticed that Sky One has been stuttering. The picture locks up for a few seconds and restarts. The problem doesn't happen all the time, but when it does it can make the channel unwatchable. This evening durring "Annoymous Rex" we were presented with a series of "still frames" rather than a moving image. Sometimes the sound is intersperced with a loud "static" burst for a fraction of a second. We have also seen the problem on Channel 5. And on a couple of other channels like Cartoon Network.

Rebooting the STB does not make any difference.

Anyone else experiencing this? Any suggestions?
Regards,
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Old 21-03-2005, 22:21   #2
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Re: Sky One Stuttering

sounds like the L&B is on its way out, put the card out leave it for a few minutes and then reboot it, this normally works.
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Old 21-03-2005, 22:49   #3
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Re: Sky One Stuttering

Quote:
Originally Posted by ianbutty
Over the last few weeks I've noticed that Sky One has been stuttering. The picture locks up for a few seconds and restarts. The problem doesn't happen all the time, but when it does it can make the channel unwatchable. This evening durring "Annoymous Rex" we were presented with a series of "still frames" rather than a moving image. Sometimes the sound is intersperced with a loud "static" burst for a fraction of a second. We have also seen the problem on Channel 5. And on a couple of other channels like Cartoon Network.

Rebooting the STB does not make any difference.

Anyone else experiencing this? Any suggestions?
Regards,
Mine used to do it all the time what make of digibox u got? some are more prone than others, i changed my lnb still did it. ended up buying a secondhand digibox that cured it been ok ever since. PS nice site in ur sig by the way just took a look, very nice piccys for Licentiateship of the Royal Photographic Society very impressive
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Old 21-03-2005, 22:59   #4
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Re: Sky One Stuttering

Why is everyone presuming that this is a Sky digibox?

When I had NTL DTV this sort of thing used to happen fairly regularly which is why I dropped NTL and switched to Sky.
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Old 21-03-2005, 23:06   #5
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Re: Sky One Stuttering

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Originally Posted by ian@huth
Why is everyone presuming that this is a Sky digibox?

When I had NTL DTV this sort of thing used to happen fairly regularly which is why I dropped NTL and switched to Sky.
oops forgot about NTL digital my bad i have never had it, my relatives used it and it was awfull thats why i went to sky.
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Old 22-03-2005, 09:29   #6
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Re: Sky One Stuttering

Assuming this really is about cable, I'd say the signal levels need adjusting. Call Customer Services - they'll get it sorted (for free, of course!)
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Old 22-03-2005, 11:41   #7
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Re: Sky One Stuttering

My ntl digital did it all the time it happens a lot less now that i have a stand alone modem for broadband. ps:it is a samsung stb
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Old 24-03-2005, 18:06   #8
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Re: Sky One Stuttering

skyone been a bit rubbish lately pixlated and blanked out a few times.

just skyone as far as i know

any probs with the incoming feed to ntl?
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Old 24-03-2005, 18:53   #9
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Arrow Re: Sky One Stuttering

Must be local sky one has been ok here for at least 4 days hope i'm not tempting fate
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Old 24-03-2005, 18:58   #10
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Re: Sky One Stuttering

*shrugs* seems to be ok now
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Old 05-04-2005, 20:26   #11
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Re: Sky One Stuttering

I'm getting the same problem with Sky digital, all of my channels - been like this for a week now. Phone up the tech guys and they say it will cost £65 for an engineer to come out. Phoned customer services tonight and advised I want to cancel Sky and go with NTL, wasn't prepared to pay £65 as I have been a customer for 10yrs. I am now getting an engineer to come and fix things for free
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