Wireless optical mouse just stopped working

[McGraw]

I have the wireless optical desktop from Microsoft.

Last night it was working fine.

This morning it has frozen. A normal wired mouse fortunately works.

The batteries are fine and I have run the wireless troubleshooter.

I have also pressed the connect button on the mouse, kb and receiver.

The kb works fine.

I have uninstalled the equipment and reinstalled intellipoint and type.

Completely stumped.

Thansk for any help.

[Nemesis]

*Has image of Next door neighbour pulling hair out as mouse pointer keeps moving around while McGraw is testing

How old is the equipment ?

[zoombini]

You say the batteries are fine, is that to say that you have checked them with a voltmeter or that you have replaced them for known good/new ones?
(just going of the 99% of wirless mouse problems being the batteries).

If the kb is working OK, then the receiver should also be OK, ergo it's just the mouse.
Does it light up OK?

[Paul K]

Originally Posted by McGraw

I have the wireless optical desktop from Microsoft.

Last night it was working fine.

This morning it has frozen. A normal wired mouse fortunately works.

The batteries are fine and I have run the wireless troubleshooter.

I have also pressed the connect button on the mouse, kb and receiver.

The kb works fine.

I have uninstalled the equipment and reinstalled intellipoint and type.

Completely stumped.

Thansk for any help.

Had someone else with this problem and found that you had to remove batteries from the wirless equipment for a certain ammount of time and then put them back in for the system to pick the wireless equipment back up when you hit the reset button on the receiver. I think it was 10-15 minutes but I'm not sure the exact length of time.

[nffc]

I had a problem with a cheapo wireless mouse- I found unscrewing it helped [obviously, don't do this if you want to use the warranty!].

Eventually I was so sick of unscrewing it that I bought a new cheapo set.

Check the batteries with some brand new ones, keep trying to connect it may be on a dodgy channel for example.

Other than that I'm not sure what to suggest bar contacting MS's TS.
__________________

Originally Posted by Paul

Had someone else with this problem and found that you had to remove batteries from the wirless equipment for a certain ammount of time and then put them back in for the system to pick the wireless equipment back up when you hit the reset button on the receiver. I think it was 10-15 minutes but I'm not sure the exact length of time.

That never worked for mine.

[on an aside- my batteries keep thinking they're dead but if I run the mouse off the USB charge lead for a while, and then unplug it, they work fine afterwards. These aren't NiCd or NiMH batteries either just bog standard duracells. How strange.]

[McGraw]

It's about a year old.

It lights up and the batteries are definitely fine.

Will try leaving the batterie out.

[Raistlin]

You could try giving the optical sensor on the bottom a clean.....

[Ramrod]

Reinstall the driver?

[McGraw]

It's definitely not a dirt issue.

I uninstalled then reinstalled the mouse.

[Wolf]

bin it and get a logitech mx1000..i have the mx700 and what a mouse. keeps up with unlike microsoft rubbish.