Wireless optical mouse just stopped working
 

I have the wireless optical desktop from Microsoft.

Last night it was working fine.

This morning it has frozen. A normal wired mouse fortunately works.

The batteries are fine and I have run the wireless troubleshooter.

I have also pressed the connect button on the mouse, kb and receiver.

The kb works fine.

I have uninstalled the equipment and reinstalled intellipoint and type.

Completely stumped.

Thansk for any help.

Re: Wireless optical mouse just stopped working
 

*Has image of Next door neighbour pulling hair out as mouse pointer keeps moving around while McGraw is testing :D

How old is the equipment ?

Re: Wireless optical mouse just stopped working
 

You say the batteries are fine, is that to say that you have checked them with a voltmeter or that you have replaced them for known good/new ones?
(just going of the 99% of wirless mouse problems being the batteries). :D

If the kb is working OK, then the receiver should also be OK, ergo it's just the mouse.
Does it light up OK?

Re: Wireless optical mouse just stopped working
 

Had someone else with this problem and found that you had to remove batteries from the wirless equipment for a certain ammount of time and then put them back in for the system to pick the wireless equipment back up when you hit the reset button on the receiver. I think it was 10-15 minutes but I'm not sure the exact length of time.

Re: Wireless optical mouse just stopped working
 

I had a problem with a cheapo wireless mouse- I found unscrewing it helped [obviously, don't do this if you want to use the warranty!].

Eventually I was so sick of unscrewing it that I bought a new cheapo set.

Check the batteries with some brand new ones, keep trying to connect it may be on a dodgy channel for example.

Other than that I'm not sure what to suggest bar contacting MS's TS.
__________________

That never worked for mine.

[on an aside- my batteries keep thinking they're dead but if I run the mouse off the USB charge lead for a while, and then unplug it, they work fine afterwards. These aren't NiCd or NiMH batteries either just bog standard duracells. How strange.]

Re: Wireless optical mouse just stopped working
 

It's about a year old.

It lights up and the batteries are definitely fine.

Will try leaving the batterie out.

Re: Wireless optical mouse just stopped working
 

You could try giving the optical sensor on the bottom a clean.....

Re: Wireless optical mouse just stopped working
 

Reinstall the driver?

Re: Wireless optical mouse just stopped working
 

It's definitely not a dirt issue.

I uninstalled then reinstalled the mouse.

Re: Wireless optical mouse just stopped working
 

bin it and get a logitech mx1000..i have the mx700 and what a mouse. keeps up with unlike microsoft rubbish.