05-03-2005, 23:40
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#1
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Inactive
Join Date: Jun 2003
Location: Jakes Bed but also in Manchester
Age: 48
Services: Plenty thanks
Posts: 644
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Webspace
Hello
I have a slight problem accessing my webspce...as i have never done it before!
I know that to access it you put your usename and then account password in...but mine is rejected all the time
when I signed up for broadband i wasnt given any password, that got created when i signed up - so has anyone got any ideas how i access my account?
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05-03-2005, 23:47
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#2
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Mum 30/09/20 Dad 08/08/24
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, A secret Moonbase (shh don't tell anybody)
Age: 57
Services: 2 x TiVo 360s, SH5. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 17,257
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Re: Webspace
you will need FTP sofware. Cuteftp is one. Ntl also provides on free (terrapin FTP?) the username and passwords are the same used when you set up your account
__________________
I'm a Trustee & Secretary for a local charity
STAY AT HOME: I found out that mum will never walk again as the coronavirus attacked her nervous system. She died on September 30th.
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05-03-2005, 23:53
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#3
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Inactive
Join Date: Jun 2003
Location: Jakes Bed but also in Manchester
Age: 48
Services: Plenty thanks
Posts: 644
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Re: Webspace
I have that software and it doesnt work, the site wont accept my password though and i have tried the one i signed up with too
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06-03-2005, 00:01
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#4
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Inactive
Join Date: Jul 2003
Services: 10meg
Posts: 371
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Re: Webspace
Quote:
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Originally Posted by LostintheNW
I have that software and it doesnt work, the site wont accept my password though and i have tried the one i signed up with too
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to be sure you're entering the right one....ntl passwords start with a letter and then 9 numerals
only a thought.....
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06-03-2005, 01:09
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#5
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Inactive
Join Date: Mar 2005
Location: Cleethorpes
Age: 37
Services: Sky TV, 4MB NTL BB and NTL Phone
Posts: 4
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Re: Webspace
what ftp address are you trying to connect to?
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06-03-2005, 01:10
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#6
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Inactive
Join Date: Jun 2003
Location: Jakes Bed but also in Manchester
Age: 48
Services: Plenty thanks
Posts: 644
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Re: Webspace
well the program i downloaded from ntl has upload.ntlworld.com stuffed in it so i havent changed that...peple are saying to use the password i got from NTL but i didnt get one! i made my own up when i provisoned the cable modem
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06-03-2005, 01:13
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#7
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Inactive
Join Date: Jun 2003
Services: Virgin Media
Posts: 9,163
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Re: Webspace
This may be a stupid question, but have you got a ntlworld email address?
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06-03-2005, 01:30
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#8
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Inactive
Join Date: Jun 2003
Location: Jakes Bed but also in Manchester
Age: 48
Services: Plenty thanks
Posts: 644
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Re: Webspace
yeah i do have one
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06-03-2005, 01:37
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#9
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Inactive
Join Date: Jun 2003
Services: Virgin Media
Posts: 9,163
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Re: Webspace
Quote:
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Originally Posted by LostintheNW
yeah i do have one
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Another stupid question...the password that you use to access your main email address, is that the password you're using?
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06-03-2005, 01:38
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#10
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Inactive
Join Date: Jun 2003
Location: Huthwaite, Nottinghamshire
Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other
Posts: 4,536
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Re: Webspace
I use the username and password that I first set up when joining NTL, the same as my primary email address password.
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06-03-2005, 12:30
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#11
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Inactive
Join Date: Jun 2003
Location: Jakes Bed but also in Manchester
Age: 48
Services: Plenty thanks
Posts: 644
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Re: Webspace
Quote:
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Originally Posted by Mal
Another stupid question...the password that you use to access your main email address, is that the password you're using?
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Yeah the password I am using is that one - which is why I am confused as to why it wont allow me access to my webspace, anyone know the numbre for tech support? I thinks I need to call them and ask them to have a look
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06-03-2005, 14:43
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#12
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Inactive
Join Date: Jun 2003
Services: Virgin Media
Posts: 9,163
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Re: Webspace
Quote:
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Originally Posted by LostintheNW
Yeah the password I am using is that one - which is why I am confused as to why it wont allow me access to my webspace, anyone know the numbre for tech support? I thinks I need to call them and ask them to have a look
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The phone number is here
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