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-   -   Webspace (https://www.cableforum.uk/board/showthread.php?t=25083)

LostintheNW 05-03-2005 23:40

Webspace
 
Hello

I have a slight problem accessing my webspce...as i have never done it before!

I know that to access it you put your usename and then account password in...but mine is rejected all the time

when I signed up for broadband i wasnt given any password, that got created when i signed up - so has anyone got any ideas how i access my account?

Hom3r 05-03-2005 23:47

Re: Webspace
 
you will need FTP sofware. Cuteftp is one. Ntl also provides on free (terrapin FTP?) the username and passwords are the same used when you set up your account

LostintheNW 05-03-2005 23:53

Re: Webspace
 
I have that software and it doesnt work, the site wont accept my password though and i have tried the one i signed up with too

hoggyspuds 06-03-2005 00:01

Re: Webspace
 
Quote:

Originally Posted by LostintheNW
I have that software and it doesnt work, the site wont accept my password though and i have tried the one i signed up with too

to be sure you're entering the right one....ntl passwords start with a letter and then 9 numerals

only a thought.....

dann3h 06-03-2005 01:09

Re: Webspace
 
what ftp address are you trying to connect to?

LostintheNW 06-03-2005 01:10

Re: Webspace
 
well the program i downloaded from ntl has upload.ntlworld.com stuffed in it so i havent changed that...peple are saying to use the password i got from NTL but i didnt get one! i made my own up when i provisoned the cable modem

Mal 06-03-2005 01:13

Re: Webspace
 
This may be a stupid question, but have you got a ntlworld email address?

LostintheNW 06-03-2005 01:30

Re: Webspace
 
yeah i do have one

Mal 06-03-2005 01:37

Re: Webspace
 
Quote:

Originally Posted by LostintheNW
yeah i do have one

Another stupid question...the password that you use to access your main email address, is that the password you're using?

ian@huth 06-03-2005 01:38

Re: Webspace
 
I use the username and password that I first set up when joining NTL, the same as my primary email address password.

LostintheNW 06-03-2005 12:30

Re: Webspace
 
Quote:

Originally Posted by Mal
Another stupid question...the password that you use to access your main email address, is that the password you're using?

Yeah the password I am using is that one - which is why I am confused as to why it wont allow me access to my webspace, anyone know the numbre for tech support? I thinks I need to call them and ask them to have a look

Mal 06-03-2005 14:43

Re: Webspace
 
Quote:

Originally Posted by LostintheNW
Yeah the password I am using is that one - which is why I am confused as to why it wont allow me access to my webspace, anyone know the numbre for tech support? I thinks I need to call them and ask them to have a look

The phone number is here


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