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I live in the belfast area and have a basic NTL digital package. My subtitles are fine for BBC1, BBC2, ITV and C5 but Channel 4 has gone completely. Its been nearly over a week with no subtitles at all on C4. I've checked a friends box and they don't have any either, I don't know if its limited to Belfast or not... thats where you guys come in!
Being hearing impaired, its a bit annoying, can anyone shed any light on this problem / fault?
Just a second calling for information regarding the C4 subtitles, can other people try in their area to see if its limited to Belfast area, before I make a fool of my self with customer services..
to the site Andy, I don't have ntl digital so am not able to check, but i would hope that some people will come up and post on here soon to let you know
Thanks for the welcome, and also for the reply. I'll check with other people in Belfast, but its looking bleak. Its been 2 weeks without any viewing on C4.. Its just dumfounding that subtitles are fine on other channels, and only C4 is affected..
Obviously thanks to Paul, its limited to Belfast / my box..
Just had confirmation from Proppinupthebar (former Cable Fourm member and all round good egg ) that there was a fault with the transmitter that they take the feed from.
If you have similar problems again, post it on a couple of forums (such as Digital Spy) where people such as Proppin' are members. As it happens he looks after this sort of thing, so if you have a similar problem why not post it there as well.
I always do that - helps probelsm get answered twice as quick
C4 subtitles are back as of today (Thurs 17th Feb). Almost 2 weeks without them, it turns out that mr. propupinthebar was correct and there was a problem with the feed.
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to the site Andy, I don't have ntl digital so am not able to check, but i would hope that some people will come up and post on here soon to let you know
) that there was a fault with the transmitter that they take the feed from.
