Today, 10:46
|
#1
|
|
Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 75
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,612
|
DVLA contact
Any one know how to contact them other than by phone, it takes for ever. They have my ntlworld account as my contact address. I can't get on to this and have moved. I've tried to inform them , they confirm they have my message saying they have replied to my ntl account.! Going around in circles 
__________________
No point in being pessimistic. You know it won`t work.
|
|
|
|
Today, 10:58
|
#2
|
|
XIV
Join Date: Dec 2009
Location: Crawley
Age: 36
Services: Three Unlimited
Posts: 16,891
|
Re: DVLA contact
__________________
“Never ask a liar why they lied. To explain it, they'd have to lie again”
Fernando Hidalgo
|
|
|
|
|
Today, 11:04
|
#3
|
|
In the gang of three
Join Date: Jul 2004
Location: Hiding . . from all the experts
Posts: 5,807
|
Re: DVLA contact
Sadly a lot of the allegedly faster (and more efficient) online and phone business you need to do now involves going in circles.
Whether that's a little blue circle happily spinning on a blank web page, or being passed from department to department on the phone . . . once you actually get to speak to a human.
As for DVLA, why not write to them at Swansea? Explain the email address they have is no longer relevant and (if you have moved house) your new address etc.
I'd also mention the problems you've had with their 'system' and suggest an overhaul and some better 'customer service' training 
__________________
If knowledge is power, how come those in power seem so stupid?
|
|
|
|
|
Today, 12:13
|
#4
|
|
laeva recumbens anguis
Cable Forum Mod
Join Date: Jun 2006
Age: 69
Services: Premiere Collection
Posts: 45,016
|
Re: DVLA contact
Do you have an HMRC or GOV.UK ONE account?
If so, you can change the contact email address online there…
__________________
Thank you for calling the Abyss.
If you have called to scream, please press 1 to be transferred to the Void, or press 2 to begin your stare.
If my post is in bold and this colour, it's a Moderator Request.
|
|
|
|
|
Today, 13:06
|
#5
|
|
Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 75
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,612
|
Re: DVLA contact
Quote:
Originally Posted by Hugh
Do you have an HMRC or GOV.UK ONE account?
If so, you can change the contact email address online there…
|
Thanks check this and it is showing, the correct address. Tried sending a message and guess what sent reply to the ntl one .ie we have sent a reply to your e mail ending in ntlworld , guess it's a fully charged phone and a large wild turkey
__________________
No point in being pessimistic. You know it won`t work.
|
|
|
|
|
Today, 13:11
|
#6
|
|
laeva recumbens anguis
Cable Forum Mod
Join Date: Jun 2006
Age: 69
Services: Premiere Collection
Posts: 45,016
|
Re: DVLA contact
If you change it on the site, it becomes active immediately once you enter the security code sent to that new address, and that finalises the change - might be worth trying before the interminable phone call…
https://www.gov.uk/guidance/changing...mail%20address.
Quote:
Change your email address
You can change your email address in your GOV.UK One Login. To do this:
Sign in to your GOV.UK One Login.
Go to Security.
Under ‘Sign in details’ select Manage your sign in details.
Go to ‘Email’ and select Change email address.
Enter your password and select Continue.
Enter a new email address and select Continue.
Check your email for a security code.
Enter the security code and select Continue.
|
__________________
Thank you for calling the Abyss.
If you have called to scream, please press 1 to be transferred to the Void, or press 2 to begin your stare.
If my post is in bold and this colour, it's a Moderator Request.
|
|
|
|
|
Today, 15:47
|
#7
|
|
Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 75
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,612
|
Re: DVLA contact
Quote:
Originally Posted by Hugh
|
When I went in it had a the correct email address, sending a message directly to DVLA produces the old email address as being replied to . Will see what happens next week. Guess it's not the end of the world.
__________________
No point in being pessimistic. You know it won`t work.
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT. The time now is 17:38.
|
Join CF
You are here: 
