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Itshim 24-09-2026 10:46

DVLA contact
 
Any one know how to contact them other than by phone, it takes for ever. They have my ntlworld account as my contact address. I can't get on to this and have moved. I've tried to inform them , they confirm they have my message saying they have replied to my ntl account.! Going around in circles :shocked:

thenry 24-09-2026 10:58

Re: DVLA contact
 
https://www.ceoemail.com/s.php?id=ceo-11145

Tim.Moss@dvla.gov.uk or chief.executive@dvla.gov.uk

Carth 24-09-2026 11:04

Re: DVLA contact
 
Sadly a lot of the allegedly faster (and more efficient) online and phone business you need to do now involves going in circles.
Whether that's a little blue circle happily spinning on a blank web page, or being passed from department to department on the phone . . . once you actually get to speak to a human.

As for DVLA, why not write to them at Swansea? Explain the email address they have is no longer relevant and (if you have moved house) your new address etc.

I'd also mention the problems you've had with their 'system' and suggest an overhaul and some better 'customer service' training :D


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