General : TV360 - pro and cons

[Mr K]

Originally Posted by OLD BOY

On the appointed day, your V6 would simply carry out an update to the new software. If I remember correctly, they would also send you a new remote control by post.

They'd have done that already if it was a simple update. But it isn't. It wipes all recordings, so they need the customer to 'opt in'.

If they did this overnight imagine the amount of engineer call outs, given the many that have had hardware issues with the 'upgrade' requiring box replacements.

I won't be opting in. The 360 is a downgrade from Tivo, but tbh i could live with it , if it still has a recording facility. However the stream box which is the next step, will make VMs 'service' pointless. You don't need to pay them for that, your tv or many other devices will do that without paying VM.

[Itshim]

Originally Posted by OLD BOY

I would be very surprised if they just stopped your box from working. Why would they do that?

On the appointed day, your V6 would simply carry out an update to the new software. If I remember correctly, they would also send you a new remote control by post.

So what I said . Do not need customers permission to do this . So why hassle over it that is the unanswered question.

---------- Post added at 21:27 ---------- Previous post was at 21:25 ----------

Originally Posted by Mr K

They'd have done that already if it was a simple update. But it isn't. It wipes all recordings, so they need the customer to 'opt in'.

If they did this overnight imagine the amount of engineer call outs, given the many that have had hardware issues with the 'upgrade' requiring box replacements.

I won't be opting in. The 360 is a downgrade from Tivo, but tbh i could live with it , if it still has a recording facility. However the stream box which is the next step, will make VMs 'service' pointless. You don't need to pay them for that, your tv or many other devices will do that without paying VM.

Totally agree, my TV will provide all need .

[savvychels]

Originally Posted by Mr K

They'd have done that already if it was a simple update. But it isn't. It wipes all recordings, so they need the customer to 'opt in'.

If they did this overnight imagine the amount of engineer call outs, given the many that have had hardware issues with the 'upgrade' requiring box replacements.

I won't be opting in. The 360 is a downgrade from Tivo, but tbh i could live with it , if it still has a recording facility. However the stream box which is the next step, will make VMs 'service' pointless. You don't need to pay them for that, your tv or many other devices will do that without paying VM.

If you upgrade your V6 to the 360 software, your box, or boxes if you have more than one, will still all record. I didn’t realise that I assumed it would be the main box that recorded on my secondary V6 would be bricked from recording but both of them record.

I upgraded in May or June when I kept getting notices about losing some functions. I had nothing important recorded at that point so it made sense to just do it then when I wasn’t losing anything major. I don’t hate it as much as I thought I would. I’ve managed to find workarounds for a few things. If I had my choice, I would still go with the TiVo software mostly for the wish lists. I realise everyone has different priorities and everyone uses things differently but that’s the main thing I miss being able to put in a program or an actor that I want to record when it comes up. The other thing I miss is that it will pull it from multiple channels not just one besides that I’m coping okay.