UK Energy Prices

Originally Posted by Paul

The image (attachment) you linked to doesnt exist.

Weird … I’ve uploaded it again.

[Jaymoss]

Not a good start with Outfox for me too

Final Gas reading with Octopus 10011 I was billed at this figure. I gave both them and Outfox the same reading at the same time.

Got my first Outfox Bill and they some how have an opening reading of 9965 and an estimated reading for this bill of 10001 which is for energy I have already paid for. God knows where they got that figure from

[SnoopZ]

I've had my final bill for Gas from Octopus, not the Electricity yet.

My new rates from April 1st.

Electricity: 21.868p
Gas. : 5.495p

[Jaymoss]

Turns out the regulator did not accept my readings thinking I had used to much gas and magically my bills had me paying twice for the same energy

Called them up and was told this and how she worded it triggered me as it is all making me out to be deceitful trying to over egg the old reading to get it at the cheaper rate. So basically they think I am defrauding them out of a measly £15 which is what the over charge is

Also I now have to send proof I am not lying after teller her the reading now is 40 units higher than the wrong estimate you had so how was my reading a lie when I joined. Sent both the octopus bill showing I paid and a timestamped photo of the meter .

Not impressed in the slightest

[SnoopZ]

Originally Posted by SnoopZ

I've had my final bill for Gas from Octopus, not the Electricity yet.

My new rates from April 1st.

Electricity: 21.868p
Gas. : 5.495p

My final bill for Octopus Electricity has just come in I owe 74 pence and they will credit me to my bank account by April 13th £161.50.

Still can't see any smart meter reading on my Outfox account so I'm hoping it'll popup the next time I get a monthly bill.

Originally Posted by Jaymoss

Turns out the regulator did not accept my readings thinking I had used to much gas and magically my bills had me paying twice for the same energy

Whatever reading they settle on must be used by both, so you cannot get charged for the same energy twice, all it will determine is what rate you pay (and to who).
Assuming Outfox is cheaper, then using a lower reading is surely better, more on the cheaper rate with them.

[Jaymoss]

Originally Posted by Paul

Whatever reading they settle on must be used by both, so you cannot get charged for the same energy twice, all it will determine is what rate you pay (and to who).
Assuming Outfox is cheaper, then using a lower reading is surely better, more on the cheaper rate with them.

The unit rates are pretty damn close anyway so any fraud committed would not have been on the gas anyway