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UK Energy Prices
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Old Yesterday, 18:58   #2731
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Re: UK Energy Prices

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Old Today, 06:36   #2732
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Re: UK Energy Prices

Not a good start with Outfox for me too

Final Gas reading with Octopus 10011 I was billed at this figure. I gave both them and Outfox the same reading at the same time.

Got my first Outfox Bill and they some how have an opening reading of 9965 and an estimated reading for this bill of 10001 which is for energy I have already paid for. God knows where they got that figure from
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Old Today, 08:58   #2733
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Re: UK Energy Prices

I've had my final bill for Gas from Octopus, not the Electricity yet.

My new rates from April 1st.

Electricity: 21.868p
Gas. : 5.495p
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Old Today, 09:01   #2734
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Re: UK Energy Prices

Turns out the regulator did not accept my readings thinking I had used to much gas and magically my bills had me paying twice for the same energy

Called them up and was told this and how she worded it triggered me as it is all making me out to be deceitful trying to over egg the old reading to get it at the cheaper rate. So basically they think I am defrauding them out of a measly £15 which is what the over charge is

Also I now have to send proof I am not lying after teller her the reading now is 40 units higher than the wrong estimate you had so how was my reading a lie when I joined. Sent both the octopus bill showing I paid and a timestamped photo of the meter .

Not impressed in the slightest
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