Virgin TV 360 users (Horizon)
02-09-2020, 15:13
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#31
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cf.mega poster
Join Date: Nov 2003
Location: Oxford (area 31)
Services: 1.2Gb/100Mb, VMTV (UHD), Freesat HD, Freeview HD, SkyQ (UHD), EEtv (UHD), DAB+
Posts: 2,022
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Re: Virgin TV 360 users (Horizon)
It is V6 or TV360 - you can't have both.
Quote:
Originally Posted by Mythica
... I believe, should have been offered at least one V6 box replaced with Horizon and then the mini box for a separate room and kept the second V6 box.
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02-09-2020, 15:16
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#32
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cf.addict
Join Date: Jan 2019
Posts: 445
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Re: Virgin TV 360 users (Horizon)
I just had an email to say
There was a glitch in our last email that stopped you from getting our new TV experience, at no extra cost. Sorry about that. Let’s try it again.
So I click the link and low and behold
Please call us about your upgrade
We're really sorry, but we won't be able to sort your upgrade through our website. Instead, please give us a quick ring so we can go through the details with you.
I think I will pass as I have 2 V6 boxes, don’t want to be cutting my recording capacity in half anyway for what is essentially a change of software.
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02-09-2020, 15:20
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#33
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,657
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by RobboEdin
For those happy with the current hardware and software, the new Horizon-based solution will undoubtedly be disliked.
For those that want flashy graphics and voice control, .....
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Flashy graphics and voice control don't do that much for me as l much prefer a bigger memory.
---------- Post added at 14:19 ---------- Previous post was at 14:19 ----------
Quote:
Originally Posted by nodrogd
If VM want to compete with the 4K SkyQ box, they really must up the capacity of the master box to 2TB. Unlike SkyQ you can have as many Virgin MRV (multiroom) boxes running as you have installed, whereas Sky is restricted to 2 at any one time.
Keeping the coax feed was also a must, as with a main box & 3 MRVs running you would only have 2 tuners available to record if you ran them over a network.
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---------- Post added at 14:20 ---------- Previous post was at 14:19 ----------
Quote:
Originally Posted by ozsat
It is V6 or TV360 - you can't have both.
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V6 then....
__________________
“The only lesson you can learn from history is that it repeats itself”
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02-09-2020, 15:43
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#34
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cf.geek
Join Date: Dec 2013
Posts: 983
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by ozsat
It is V6 or TV360 - you can't have both.
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Well I won't be taking their 'offer'.
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02-09-2020, 15:54
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#35
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cf.addict
Join Date: Jun 2003
Location: St Albans, UK
Services: V6, Full House, Broadband
Posts: 125
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Re: Virgin TV 360 users (Horizon)
Do we know how many tuners the new main box has? Presumably no technical reason why it has to be the same as the old V6 box.
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02-09-2020, 16:19
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#36
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cf.mega poster
Join Date: Nov 2003
Location: Oxford (area 31)
Services: 1.2Gb/100Mb, VMTV (UHD), Freesat HD, Freeview HD, SkyQ (UHD), EEtv (UHD), DAB+
Posts: 2,022
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Re: Virgin TV 360 users (Horizon)
I think the hardware is the same - so six in the main box.
Quote:
Originally Posted by Richardr
Do we know how many tuners the new main box has? Presumably no technical reason why it has to be the same as the old V6 box.
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02-09-2020, 18:17
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#37
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cf.mega poster
Join Date: Dec 2016
Posts: 1,641
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by Mad Max
You can do that using catch up/on demand.
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Not what I watch - sport is not normally available via catch up/on demand
Also takes a lot of disc space (around 4% for a UHD recording)
As several have said - not a good deal just to get flashy graphics and voice control (which I am not interested in)
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02-09-2020, 18:19
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#38
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cf.mega poster
Join Date: Nov 2003
Location: Oxford (area 31)
Services: 1.2Gb/100Mb, VMTV (UHD), Freesat HD, Freeview HD, SkyQ (UHD), EEtv (UHD), DAB+
Posts: 2,022
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Re: Virgin TV 360 users (Horizon)
Unless VM have plans for the future for storage - I can see some users finding 1TB falling short for UHD recordings.
Last edited by ozsat; 02-09-2020 at 18:22.
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03-09-2020, 16:17
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#39
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cf.addict
Join Date: Sep 2010
Location: Ipswich
Services: Ultimate ooomph
Posts: 402
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Re: Virgin TV 360 users (Horizon)
I got the offer via email but it won’t allow me to sign up.
2nd email to fix the original and I have the same problem.
I have wasted around 3 hours on the phone trying to get someone to understand this and have given up.
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03-09-2020, 19:07
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#40
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by ozsat
Unless VM have plans for the future for storage - I can see some users finding 1TB falling short for UHD recordings.
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Are VM going to run both platforms V6 and 360 ?
It seems a hard sell if you have two V6 boxes or more , Sky had a similar issue with people who had multiple boxes especially from people with the larger storage boxes.
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03-09-2020, 19:13
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#41
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Be a Volunteer.
Join Date: Jan 2007
Posts: 2,583
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by muppetman11
Are VM going to run both platforms V6 and 360 ?
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Previously VM gave the impression V6 boxes would be updated to Horizon, now it seems less likely. I'm wondering now if they found unforeseen difficulties updating them without losing recordings and settings.
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03-09-2020, 21:50
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#42
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cf.member
Join Date: Jun 2005
Posts: 16
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Re: Virgin TV 360 users (Horizon)
This all sounds as half-arsed as we have come to expect from VM.
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04-09-2020, 00:02
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#43
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cf.mega poster
Join Date: Mar 2012
Posts: 4,108
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Re: Virgin TV 360 users (Horizon)
Is it really such a big deal? I mean doesn't the V6 that many people have at the moment do a good job? seems like many people getting their kickers in a twist over nothing much.
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04-09-2020, 06:09
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#44
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,657
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by Mad Max
Is it really such a big deal? I mean doesn't the V6 that many people have at the moment do a good job? seems like many people getting their kickers in a twist over nothing much.
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The V6 does a very good job IMYO but it would have been nice if Virgin considered that some users record far more then others and thus put that thinking in their future STB's.
__________________
“The only lesson you can learn from history is that it repeats itself”
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04-09-2020, 09:47
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#45
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cf.geek
Join Date: Mar 2007
Posts: 658
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Re: Virgin TV 360 users (Horizon)
I think the 360 box(es) would need to offer a whole lot more to persuade me - and I suspect many others - to switch over from the V6.
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