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Is my Tivo dying?
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Old 22-01-2014, 10:27   #1
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Is my Tivo dying?
Over the last three weeks my Tivo Box (1Tb) has been showing signs of difficulties.



On three occasions there has been a message saying that there was a 'serious problem' and that the system was fixing it. This always worked after about 30 minutes delay. Last night around 8 pm. the system froze. It halted mid-TV programme with the image frozen on screen. The Tivo did not respond to remote or manual commands. I resorted to rebooting via the power cord. This worked.



Does this experience indicate an existing / developing problem with my Tivo, or is this behaviour to be expected?
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Old 22-01-2014, 10:35   #2
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Re: Is my Tivo dying?
This is not normal. If it's a green screen you see with the message then you need to get an engineer out asap.
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Old 22-01-2014, 10:40   #3
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Re: Is my Tivo dying?
Quote:
Originally Posted by roughbeast View Post
Over the last three weeks my Tivo Box (1Tb) has been showing signs of difficulties.



On three occasions there has been a message saying that there was a 'serious problem' and that the system was fixing it. This always worked after about 30 minutes delay. Last night around 8 pm. the system froze. It halted mid-TV programme with the image frozen on screen. The Tivo did not respond to remote or manual commands. I resorted to rebooting via the power cord. This worked.



Does this experience indicate an existing / developing problem with my Tivo, or is this behaviour to be expected?
Aye i've never heard of a tivo saying "serious problem" on the screen. that doesnt sound good sadly. engineer and replacement it would seem!
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Old 22-01-2014, 10:46   #4
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Re: Is my Tivo dying?
I've seen it before, it reinstalls software and attempts a fix
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Old 22-01-2014, 11:03   #5
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Re: Is my Tivo dying?
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Originally Posted by jb66 View Post
I've seen it before, it reinstalls software and attempts a fix
It's working fine today. The support forum suggests I watch and wait. I reckon another couple of hits and I'll contact CS.
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Old 22-01-2014, 11:05   #6
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Cool Re: Is my Tivo dying?
Quote:
Originally Posted by roughbeast View Post
Over the last three weeks my Tivo Box (1Tb) has been showing signs of difficulties.



On three occasions there has been a message saying that there was a 'serious problem' and that the system was fixing it. This always worked after about 30 minutes delay. Last night around 8 pm. the system froze. It halted mid-TV programme with the image frozen on screen. The Tivo did not respond to remote or manual commands. I resorted to rebooting via the power cord. This worked.



Does this experience indicate an existing / developing problem with my Tivo, or is this behaviour to be expected?
Think it might need to be replaced, never heard of this happening before TBH I would phone and report this problem and you would more than likely get it replaced.
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Old 22-01-2014, 11:11   #7
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Re: Is my Tivo dying?
Three is the magic number, if it's crashed that many times get on the phone to VM and get it at least looked at.
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Old 22-01-2014, 11:12   #8
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Re: Is my Tivo dying?
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Originally Posted by Parlyboy View Post
Three is the magic number, if it's crashed that many times get on the phone to VM and get it at least looked at.
Send me a photo and ill look at it! All a tech will do is swap it for another as there are no serviceable parts.
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Old 22-01-2014, 11:26   #9
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Re: Is my Tivo dying?
Quote:
Originally Posted by Parlyboy View Post
This is not normal. If it's a green screen you see with the message then you need to get an engineer out asap.
Yep. I had a green screen one time.


Quote:
Originally Posted by jb66 View Post
I've seen it before, it reinstalls software and attempts a fix
It's working fine today. The support forum suggests I watch and wait. I reckon another couple of hits and I'll contact CS.

Quote:
Originally Posted by jb66 View Post
Send me a photo and ill look at it! All a tech will do is swap it for another as there are no serviceable parts.
OK. Next time it happens.
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Old 22-01-2014, 13:27   #10
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Re: Is my Tivo dying?
Quote:
Originally Posted by roughbeast View Post
It's working fine today. The support forum suggests I watch and wait. I reckon another couple of hits and I'll contact CS.
I always advise pulling the plug out, this does seem to fix most problems. However, I would watch any recordings that you wouldn't want to miss, if I were you, just in case!
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