14-08-2013, 16:15
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#1036
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cf.mega poster
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: superhub 2
In their defence, that is actually the process for checking that a dead modem (or hub) is actually dead. It wouldn't be the first time that a dodgy plug socket was the real culprit. If they happen to be getting monitored and they DON'T do those checks, they'll get in trouble with their quality officer.
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14-08-2013, 17:06
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#1037
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: superhub 2
In our defence, we don't like the implication most of us are too dumb to try that ourselves.
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14-08-2013, 17:11
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#1038
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cf.mega poster
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: superhub 2
I wish I could say that the majority of people who phone in are intelligent enough to try that first. I really do.
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15-08-2013, 17:22
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#1039
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Inactive
Join Date: May 2006
Posts: 317
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Re: superhub 2
I have a tech coming on Monday to turn down my power levels
Power Level (dBmV) 10.2 dBmV 9.9 dBmV 10.0 dBmV 9.8 dBmV 11.5 dBmV 11.8 dBmV N/A N/A
with a -3db attenuator...
The Indian Said i will be getting a SH2 as well cos of ongoing t3 time out issues.....
Is that Bull crap then ?? I want a SH 2 the wireless on this one is gash.
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15-08-2013, 17:44
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#1040
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cf.addict
Join Date: Apr 2011
Location: Havant, UK
Age: 59
Services: 120mg Broadband (Virgin)
telephone (Virgin media)
2 x Tivo
Posts: 131
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Re: superhub 2
I am sending both of my superhub 2's back and going back to the superhub 1 because v2n doesn't like my area ping goes sky high and internet al most comes to a stop between about 3-6 and again 8-11
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15-08-2013, 17:56
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#1041
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: superhub 2
Quote:
Originally Posted by data0002
I am sending both of my superhub 2's back and going back to the superhub 1 because v2n doesn't like my area ping goes sky high and internet al most comes to a stop between about 3-6 and again 8-11
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Sounds bs to me. Im told to swap like for like
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15-08-2013, 18:08
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#1042
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cf.addict
Join Date: Apr 2011
Location: Havant, UK
Age: 59
Services: 120mg Broadband (Virgin)
telephone (Virgin media)
2 x Tivo
Posts: 131
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Re: superhub 2
I did jb66, if you look on the trails forum for my post under the speed section (same username you will see what i mean), back on superhub 1, speed is back to max now
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15-08-2013, 18:08
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#1043
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Wisdom & truth
Join Date: Jul 2009
Location: RG41
Services: RG41: 1Gig VOLT
Rutland: Gigaclear 400/400
Posts: 12,846
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Re: superhub 2
Quote:
Originally Posted by Efour
I have a tech coming on Monday to turn down my power levels
Power Level (dBmV) 10.2 dBmV 9.9 dBmV 10.0 dBmV 9.8 dBmV 11.5 dBmV 11.8 dBmV N/A N/A
with a -3db attenuator...
The Indian Said i will be getting a SH2 as well cos of ongoing t3 time out issues.....
Is that Bull crap then ?? I want a SH 2 the wireless on this one is gash.
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A 10dB forward path attenuator is needed.
__________________
Seph.
My advice is at your risk.
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15-08-2013, 18:30
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#1044
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cf.mega poster
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: superhub 2
you beat me to it dude. Even if the tech does fit a 3db attenuator (which he hopefully won't), there is nothing to stop you from taking it off and putting your own 10gb attenuator on it.
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15-08-2013, 19:53
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#1045
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Inactive
Join Date: May 2010
Services: Plusnet FTTC,
FoxSat HDR for TV,
Vonage VOIP.
Posts: 2,082
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Re: superhub 2
When my upstream was high I posted on the VM community board and they arranged for an engineer visit to fix it. The only time I ever phone is if I'm on the cadge for a discount and then I talk to retentions.
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15-08-2013, 20:52
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#1046
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: superhub 2
Quote:
Originally Posted by data0002
I did jb66, if you look on the trails forum for my post under the speed section (same username you will see what i mean), back on superhub 1, speed is back to max now
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Sorry I quoted you by accident
---------- Post added at 19:52 ---------- Previous post was at 19:51 ----------
Quote:
Originally Posted by heero_yuy
Oh I had "engineers" (they devalue the title by calling themselves as such  ) visit and connect up bits of kit. Don't think they had a clue what they were doing though. Seeing as they never fixed it. I did end up with a SH1 firmly fixed in modem mode. Even then the up power was still too high.
I think it was fixed when they did a pass through the cabs as a bit of routine as it's now around 50.
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We are not engineers we are technicians
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16-08-2013, 10:03
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#1047
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Inactive
Join Date: Aug 2007
Location: Sunny SouthEast
Services: VIP Pack
Posts: 692
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Re: superhub 2
Quote:
Originally Posted by jb66
Sorry I quoted you by accident
---------- Post added at 19:52 ---------- Previous post was at 19:51 ----------
We are not engineers we are technicians
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And the difference between and engineer and a technician
An engineer can work, rework and modify stuff out for himself
A technician is someone that takes advice and orders from someone else
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19-08-2013, 14:03
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#1048
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Inactive
Join Date: Aug 2013
Location: Brighton
Services: VM VIP
Posts: 22
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Re: superhub 2
I had the Superhub 2 installed last week. Unfortunately the technician left before I could get him to sort out the wireless speed on my ipad 3. My ipad only gets 40mb max on wireless even though I have a 120mb.
Is there anything I can do to get the full speed on it?
(On my Samsung Galaxy III, I get 63mb d/l and 15mb(?) u/l)
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19-08-2013, 14:33
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#1049
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cf.mega poster
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: superhub 2
Sounds like a limitation of your iPad. Most mobile devices can't handle the full 120Mbit.
EDIT: yup, it's a hardware limitation:
Quote:
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As with most smartphone/tablet designs the BCM4330 only supports a single spatial stream, for a maximum link speed of 72Mbps.
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Source: http://www.anandtech.com/show/5688/a...2012-review/18
40mbit is actually incredibly impressive.
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19-08-2013, 14:40
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#1050
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Inactive
Join Date: Feb 2010
Location: cambs
Services: V+ XL,Broadband XXL, Phone with talk unlimited and extra TIVO box
Posts: 780
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Re: superhub 2
Quote:
Originally Posted by gregbrighton
I had the Superhub 2 installed last week. Unfortunately the technician left before I could get him to sort out the wireless speed on my ipad 3. My ipad only gets 40mb max on wireless even though I have a 120mb.
Is there anything I can do to get the full speed on it?
(On my Samsung Galaxy III, I get 63mb d/l and 15mb(?) u/l)
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As the above poster has said, it is a wifi limitation, it's the same on the Iphone but yes 40mb is very impressive, i get 35 if i'm lucky although i can't for the life of me think why you would need more than 40mb on an ipad
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