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What happens to email when you leave?
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Old 26-05-2013, 12:38   #1
Jameseh
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What happens to email when you leave?

I'm most likely moving from Virgin soon but I've always used their email. Do Virgin terminate the email account on the same day as your contract? Just thinking in case I forget to switch over some account or whathaveya.
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Old 26-05-2013, 13:37   #2
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Re: What happens to email when you leave?

There is a run-over period where they let you continue accessing it, can't remember how long that is but it is a few weeks at least.
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Old 26-05-2013, 13:46   #3
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Re: What happens to email when you leave?

Mine was switched off the same day I left.
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Old 26-05-2013, 14:10   #4
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Re: What happens to email when you leave?

Quote:
Originally Posted by dilligaf1701 View Post
Mine was switched off the same day I left.
Hmmm. Just checked my cancellation emails from 2011 and they said they would cancel mine immediately as well.

But I don't think they did ...
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Old 25-06-2013, 10:40   #5
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Re: What happens to email when you leave?

i'm scrwed, been away from vm for over a year, i was told i could still access my emails apart from sending which was fine, yesterday and today i can't access any of my email accounts, keep getting this

Unable to send or receive messages for the Ntlworld (*****.*********) account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

Server: 'pop3.ntlworld.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 995
Secure(SSL): Yes

i'm waiting on an important email thats meant to come through yesterday or today for a job over seas
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Old 25-06-2013, 22:43   #6
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Re: What happens to email when you leave?

i left virgin a few years back but my ntlworld email still works fine

---------- Post added at 23:43 ---------- Previous post was at 23:24 ----------

my yahoo account retrives my ntl email from pop.ntlworld.com with my user name set as my normal email name but after the @ its @pop.ntlworld.com

and ssl is off
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Old 26-06-2013, 07:46   #7
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Re: What happens to email when you leave?

Quote:
Originally Posted by Jameseh View Post
I'm most likely moving from Virgin soon but I've always used their email. Do Virgin terminate the email account on the same day as your contract? Just thinking in case I forget to switch over some account or whathaveya.
I would suggest that you assume that access will not be available as soon as you cancel.
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Old 26-06-2013, 08:50   #8
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Re: What happens to email when you leave?

Clearly there is a big difference between what they say will happen, and what actually does happen.

My NTL cable email continued working for months after I cancelled. My VM ADSL email continued working for a couple of weeks at least.

However, it is definitely better to be prepared for them to do what they say they will do, which is to shut it off immediately.
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Old 26-06-2013, 09:11   #9
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Re: What happens to email when you leave?

The official time is 90 days from the date of disconnection to the date you lose your email, however due to some of the email and other changes that have been happening over the last couple of years, that hasn't always been enforced

However, there is continuing work to fix that, and remove email accounts that shouldn't be there.
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Old 26-06-2013, 17:27   #10
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Re: What happens to email when you leave?

virgin still emails me on my ntl email been with sky nearly 3 years now

must say no one ever told me it would be disconnected and seems a bit short sighted

my sky email should never go now as it a part of yahoo and My O2 email still works and i haven't been with them for years (about 7)

lol just been checking through my other accounts Yahoo gets the emails for there are quite a few in there the only ones not working now are

@pop3.x-stream.co.uk
@mail.freecall-uk.co.uk

if anyone remembers those providers lol
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Old 26-06-2013, 17:41   #11
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Re: What happens to email when you leave?

Used to have one that was xxxxxxxx@thepub.co.uk can't for the life of me remember it though.
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