05-06-2013, 18:33
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#526
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Wisdom & truth
Join Date: Jul 2009
Location: RG41
Services: RG41: 1Gig VOLT
Rutland: Gigaclear 400/400
Posts: 12,846
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Re: superhub 2
Fun will start when these lucky people start reporting their experiences!
BTW, the field engineers (with one exception) will know very little about the SH2 and its behaviours. The triallists on the forum, who've had it some 7 weeks now, will know and eagerly await the feedback!
__________________
Seph.
My advice is at your risk.
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05-06-2013, 18:36
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#527
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CF Resident Dog
Join Date: Mar 2005
Services: Zen FTTP 910
Posts: 15,497
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Re: superhub 2
I am still on the original firmware after 7 weeks, i wish things would hurry up as i feel left out lol
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05-06-2013, 18:37
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#528
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Inactive
Join Date: May 2012
Location: Farnborough, Hampshire
Age: 44
Services: 500Mb Hyperoptic, Sky Signature with HD, UHD and Ultimate On Demand
Posts: 225
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Re: superhub 2
Quote:
Originally Posted by Sephiroth
Fun will start when these lucky people start reporting their experiences!
BTW, the field engineers (with one exception) will know very little about the SH2 and its behaviours. The triallists on the forum, who've had it some 7 weeks now, will know and eagerly await the feedback!
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I'm an IT Network Tech so very techie anyway so won't take me many mins to set it up myself and should be able to import my existing SH1 config if the format is still the same. I assume it would work as the config pages are pretty much just the same.
I'm happy to give my experiences after it's installed 
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05-06-2013, 18:38
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#529
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Wisdom & truth
Join Date: Jul 2009
Location: RG41
Services: RG41: 1Gig VOLT
Rutland: Gigaclear 400/400
Posts: 12,846
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Re: superhub 2
Quote:
Originally Posted by SnoopZ
I am still on the original firmware after 7 weeks, i wish things would hurry up as i feel left out lol
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Then you're very well placed to advise those who come back with their 1.01.19 questions!
__________________
Seph.
My advice is at your risk.
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05-06-2013, 18:38
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#530
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CF Resident Dog
Join Date: Mar 2005
Services: Zen FTTP 910
Posts: 15,497
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Re: superhub 2
Quote:
Originally Posted by StevenNT
I'm an IT Network Tech so very techie anyway so won't take me many mins to set it up myself and should be able to import my existing SH1 config if the format is still the same. I assume it would work as the config pages are pretty much just the same.
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All it took was a phone call for self install, so i am surprised they're not doing what they did for the trialists.
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05-06-2013, 18:41
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#531
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Inactive
Join Date: May 2012
Location: Farnborough, Hampshire
Age: 44
Services: 500Mb Hyperoptic, Sky Signature with HD, UHD and Ultimate On Demand
Posts: 225
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Re: superhub 2
Quote:
Originally Posted by SnoopZ
All it took was a phone call for self install, so i am surprised they're not doing what they did for the trialists.
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Which department did you call by any chance ?
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05-06-2013, 18:42
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#532
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Wisdom & truth
Join Date: Jul 2009
Location: RG41
Services: RG41: 1Gig VOLT
Rutland: Gigaclear 400/400
Posts: 12,846
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Re: superhub 2
Quote:
Originally Posted by StevenNT
I'm an IT Network Tech so very techie anyway so won't take me many mins to set it up myself and should be able to import my existing SH1 config if the format is still the same. I assume it would work as the config pages are pretty much just the same.
I'm happy to give my experiences after it's installed |
That's an interesting point. I haven't read every thread on the VM Trial Forum, but I don't recall anything about loading a SH1 config into a SH2. You news will likely be a first.
__________________
Seph.
My advice is at your risk.
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05-06-2013, 18:43
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#533
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Inactive
Join Date: May 2012
Location: Farnborough, Hampshire
Age: 44
Services: 500Mb Hyperoptic, Sky Signature with HD, UHD and Ultimate On Demand
Posts: 225
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Re: superhub 2
Quote:
Originally Posted by Sephiroth
That's an interesting point. I haven't read every thread on the VM Trial Forum, but I don't recall anything about loading a SH1 config into a SH2. You news will likely be a first.
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I'm happy to give it a try and see what happens and report back
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05-06-2013, 18:49
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#534
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CF Resident Dog
Join Date: Mar 2005
Services: Zen FTTP 910
Posts: 15,497
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Re: superhub 2
Quote:
Originally Posted by StevenNT
Which department did you call by any chance ?
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Quick Start Activation Team on 0800 953 9500, option 3 installs then option 1 if i remember correctly.
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05-06-2013, 19:40
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#535
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Inactive
Join Date: Jun 2013
Posts: 1
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Re: superhub 2
Got one being delivered on Friday, self install.
Believe it or not I got mine through web help chat lol. Didn't even have to pick up the phone. No cost, not even postage.
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05-06-2013, 20:08
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#536
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Inactive
Join Date: May 2012
Location: Farnborough, Hampshire
Age: 44
Services: 500Mb Hyperoptic, Sky Signature with HD, UHD and Ultimate On Demand
Posts: 225
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Re: superhub 2
One quick question, does the SH2 still have the PPTP passthrough option listed under the firewall section of advanced settings?
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05-06-2013, 20:14
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#537
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Inactive
Join Date: Sep 2003
Location: Lancs
Posts: 290
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Re: superhub 2
Dont know why people are buying it. Its not great ive had to use a £30 router which is much better. Put your money towards a router imho.
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05-06-2013, 20:22
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#538
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Inactive
Join Date: Dec 2010
Location: Liverpool
Services: Virgin 500MB BB , VM V6 x2, XL tv, Xl Phone
Superhub 3
Posts: 578
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Re: superhub 2
i've just rang up rentention and got it self install only pay 5 pound postage mine coming monday btw i got given the option for engineer or self install, the women on the fone said she was gonna ring up for one aswell
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05-06-2013, 20:27
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#539
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CF Resident Dog
Join Date: Mar 2005
Services: Zen FTTP 910
Posts: 15,497
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Re: superhub 2
Quote:
Originally Posted by StevenNT
One quick question, does the SH2 still have the PPTP passthrough option listed under the firewall section of advanced settings?
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Yes it does.
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05-06-2013, 20:31
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#540
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cf.mega poster
Join Date: Jan 2008
Location: Up North - Where It's Grim
Age: 58
Posts: 2,501
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Re: superhub 2
Quote:
Originally Posted by Sephiroth
Then you're very well placed to advise those who come back with their 1.01.19 questions!
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That makes two of us, just tried a factory reset with no joy. Now I've got to go upstairs to get the password so I can put it back in modem mode  .
Cheers
Grim
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