Superhub : Superhub 2

[Risco]

Originally Posted by StevenNT

Are you out of contract?

Yup.

[Sirius]

Originally Posted by Sephiroth

You only hear the bad things in a forum. Been fine for me. Also, having worked with them (on the network side), and knowing that their processes are the same as DHL's (at least they were 2 years ago, I know they are robust.

I have nothing but nightmares with Yodel. There are completely useless. My last mobile phone was delivered to work and just thrown on the security desk by the delivery person and he never took a name and then just walked off.

[StevenNT]

Originally Posted by Risco

Yup.

Try again via retentions (if you not tried already) as apparently people had some luck there. Worth a try. I'm still in contract so can't that that avenue myself.

[F4RR3LL]

got superhub 2 free from retention's, totally free delivery due on Thursday

All I did was call up and be polite (sweet talk a little too)

[StevenNT]

Originally Posted by F4RR3LL

got superhub 2 free from retention's, totally free delivery due on Thursday

All I did was call up and be polite (sweet talk a little too)

My contract expires next month, think it's worth me trying now?

[F4RR3LL]

It's always worth a try and if at first you don't succeed call again tomorrow and ask again......

I have been with cable for over 15 years so that's the card I used

Long term customer politely asking for a superhub v2 = result

[StevenNT]

Originally Posted by F4RR3LL

It's always worth a try and if at first you don't succeed call again tomorrow and ask again......

I have been with cable for over 15 years so that's the card I used

Long term customer politely asking for a superhub v2 = result

I'll give it a try, what option is it?

[Sephiroth]

Originally Posted by F4RR3LL

It's always worth a try and if at first you don't succeed call again tomorrow and ask again......

I have been with cable for over 15 years so that's the card I used

Long term customer politely asking for a superhub v2 = result

You know what you've done? LOL.

The floodgates are open in both directions; peops giving it a try and peops then coming back to report no joy! I love it.

[Qtx]

Originally Posted by Sirius

I have nothing but nightmares with Yodel. There are completely useless.

Have to agree with you. Wasted a number of days waiting for them to deliver VM hardware which never turned up. On one of them they tried to trace where it was, only to come back to say that the driver had decided to finish for the day and that my package was still in the van that was heading back to the depot!

[boozer71]

just had my sh2 delivered at 7.00

[StevenNT]

Originally Posted by F4RR3LL

It's always worth a try and if at first you don't succeed call again tomorrow and ask again......

I have been with cable for over 15 years so that's the card I used

Long term customer politely asking for a superhub v2 = result

Not much luck when I called, might try again tomorrow

---------- Post added at 20:19 ---------- Previous post was at 20:19 ----------

Originally Posted by boozer71

just had my sh2 delivered at 7.00

Nice

[boozer71]

got to have an engineer

[StevenNT]

Originally Posted by boozer71

got to have an engineer

Why? can't you call them and give them the MAC Address like in the old days?

[boozer71]

already tried that but they said that its not giving the correct speed and keeps dropping off. do you have any suggestions. speed test says I get 86mps I should be getting 120mps. they said that there might be a problem with some of the cables but I have already told them that all of the cables have only just been replaced with brand new ones. Virgin Media Call Centre took over my computer and they couldn't find the fault. so that I why they are sending an engineer out to me.

[horseman]

Originally Posted by Sephiroth

…..
I don't know from where Franborough is served (depot); if it's Reading, then the same experience as mine can be expected.

Isn't it served from the same as Farnborough?