03-06-2013, 21:01
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#466
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XIV
Join Date: Dec 2009
Location: Crawley
Age: 35
Services: Three Unlimited
Posts: 15,888
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Re: superhub 2
Quote:
Originally Posted by qasdfdsaq
Did they actually fix or change anything in response to the triallists comments? It doesn't sound like there was much broken to begin with.
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I cannot comment. All I'll say is it would have been better with you on the trial.
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03-06-2013, 21:10
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#467
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Inactive
Join Date: Sep 2010
Posts: 39
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Re: superhub 2
being delivered tomorrow
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03-06-2013, 21:11
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#468
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Smeghead
Join Date: Feb 2004
Location: Glasgow
Age: 44
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 14,685
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Re: superhub 2
Quote:
Originally Posted by qasdfdsaq
Hey when was the last time you heard me complaining about VM? Every post I've made in this thread so far has been commending them on the SuperDud 2
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Its called the Superhub 2
Remember that, stop the childish name calling.
__________________
AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
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03-06-2013, 21:12
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#469
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Inactive
Join Date: May 2012
Location: Farnborough, Hampshire
Age: 44
Services: 500Mb Hyperoptic, Sky Signature with HD, UHD and Ultimate On Demand
Posts: 225
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Re: superhub 2
Quote:
Originally Posted by boozer71
being delivered tomorrow
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Cool, do tell us what you have been delivered. Could just be a SH1 as it's a self-install.
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03-06-2013, 21:15
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#470
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Wisdom & truth
Join Date: Jul 2009
Location: RG41
Services: RG41: 1Gig VOLT
Rutland: Gigaclear 400/400
Posts: 12,846
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Re: superhub 2
Quote:
Originally Posted by qasdfdsaq
Did they actually fix or change anything in response to the triallists comments? It doesn't sound like there was much broken to begin with.
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It would be fair to say that VM have taken on board all the triallist comments received and have then prioritised the fixes. The triallists have selectively been given firmware updates - which contain quite a bit of diagnostic code.
You are quite right, Qasi, there was nothing broken to begin with (not quite what you said, but that would would be right).
As the SH2 is now on general release, with the original firmware v1.01.19 you'll be seeing the customers repeating what we triallists reported at the time. There were unexplained T4 events, which I no longer see and which for me was fixed several weeks ago; there is a DHCP renew anoyance that in the original firmware causes the SH2 to "cough" rather than stop breathing; I never see that cough and I'm in router mode.
So, as I interpret your observation, Qasi, this is a credible device.
__________________
Seph.
My advice is at your risk.
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03-06-2013, 21:20
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#471
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Inactive
Join Date: Sep 2010
Posts: 39
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Re: superhub 2
as i have been told it sh2 it is not sh1 come it will be going back will keep you posted
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03-06-2013, 21:22
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#472
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Inactive
Join Date: Sep 2009
Location: Maidstone
Services: VIP;
BB XL;
TiVo 1TB;
V+HD
Posts: 674
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Re: superhub 2
Quote:
Originally Posted by boozer71
as i have been told it sh2 it is not sh1 come it will be going back will keep you posted
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Was this offshore?
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03-06-2013, 21:23
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#473
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Inactive
Join Date: May 2012
Location: Farnborough, Hampshire
Age: 44
Services: 500Mb Hyperoptic, Sky Signature with HD, UHD and Ultimate On Demand
Posts: 225
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Re: superhub 2
Quote:
Originally Posted by boozer71
as i have been told it sh2 it is not sh1 come it will be going back will keep you posted
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Do keep us posted, but hope you understand what I mean 
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03-06-2013, 21:24
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#474
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Inactive
Join Date: Sep 2010
Posts: 39
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Re: superhub 2
yes
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03-06-2013, 21:26
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#475
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: superhub 2
Quote:
Originally Posted by boozer71
just rang virgin no fee for me to do self install on superhub2
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Quote:
Originally Posted by boozer71
being delivered tomorrow
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No it won't be. Quickstart deliveries take 3 working days.
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03-06-2013, 21:27
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#476
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Inactive
Join Date: Sep 2009
Location: Maidstone
Services: VIP;
BB XL;
TiVo 1TB;
V+HD
Posts: 674
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Re: superhub 2
Quote:
Originally Posted by boozer71
yes
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Which options did you press, the amount of choices are ridiculous!
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03-06-2013, 21:30
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#477
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Inactive
Join Date: May 2012
Location: Farnborough, Hampshire
Age: 44
Services: 500Mb Hyperoptic, Sky Signature with HD, UHD and Ultimate On Demand
Posts: 225
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Re: superhub 2
Quote:
Originally Posted by BenMcr
No it won't be. Quickstart deliveries take 3 working days.
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To be fair, boozer71 originally mentioned it on Friday (I think) so could be tomorrow.
Are you aware of any Self Install for the SH2?
Quote:
Originally Posted by Risco
Which options did you press, the amount of choices are ridiculous!
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I'd love to know as well
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03-06-2013, 21:35
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#478
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: superhub 2
Quote:
Originally Posted by StevenNT
Are you aware of any Self Install for the SH2?
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Yes (which I only found out today), but Customer Services can't do it
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03-06-2013, 21:40
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#479
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Inactive
Join Date: May 2012
Location: Farnborough, Hampshire
Age: 44
Services: 500Mb Hyperoptic, Sky Signature with HD, UHD and Ultimate On Demand
Posts: 225
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Re: superhub 2
Quote:
Originally Posted by BenMcr
Yes (which I only found out today), but Customer Services can't do it
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Who do I have to ask for this? I'm a IT Geek so can do it myself, done it twice before.
Also can I ask for a phone call on delivery as my apartment door buzzer does not work, which is been a constant thorn in my side since I moved here over a year ago and is beyond a joke.
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03-06-2013, 23:11
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#480
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Inactive
Join Date: Sep 2005
Location: Peterborough
Services: Virgin Media XL
Broadband XL
Virgin Mobile
V+ installed!
and a happy Virgin Media customer
Posts: 2,560
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Re: superhub 2
Well SH2 gives me packet loss of around 60%
SH1 is zero.
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