50M : Why has my service gone poop since monday?

[craigj2k12]

Right, you might have seen my thread from monday, the broadband went mad, the speed went down from 50meg to between 10 and 20, and pings were erratic. I think my upstream modulation changed on monday, but hasnt changed back, or is it just a network problem?







---------- Post added at 20:28 ---------- Previous post was at 20:26 ----------

...meant to add this as well, please observe the spikes at peak times, as well as the packet loss nearly 100% without a re-start of either the modem or the router, and nothing in the log to suggest why

[vmfriend]

Seriously couldn't you have posted this in the existing thread you created earlier in the week ?

For years where i live i've always has a solid connection but browsing is very slow tonight so i did a speed check and i'm not surprised browsing was slow just look at that it's not even 1Mb. It's either VM doing something or everyone being online over the holiday period.

[craigj2k12]

Originally Posted by vmfriend

Seriously couldn't you have posted this in the existing thread you created earlier in the week ?

Its a separate matter, if the mods feel that it should be one thread they can feel free to merge it, but I feel that the 2 threads are different topics, one was about mondays over utilisation, this one is about modulation type, unless your willing to help me would you stop trolling

---------- Post added at 20:54 ---------- Previous post was at 20:52 ----------

Originally Posted by MK1

For years where i live i've always has a solid connection but browsing is very slow tonight so i did a speed check and i'm not surprised browsing was slow just look at that. It's either VM doing something or everyone being online over the holiday period.

its got to be an upstream utilisation issue around here, look at this:

[vmfriend]

It's the same issue, you need to speak to VM.

Please resize your screen-caps smaller

[craigj2k12]

Originally Posted by Hugh

Please resize your screen-caps smaller

can i do that with BB code, or do I need to change them on imageshack?

[pip08456]

Originally Posted by craigj2k11

Its a separate matter, I feel that the 2 threads are different topics, one was about mondays over utilisation, this one is about modulation type,

But there's nothing wrong with the modulation you've posted, power levels are pretty much spot on etc.

[Peter_]

The is no real issue there and the upstream is still within spec at 4Mb, it could be anything and it may just resolve itself.

It *does* seem as though VM are heading towards another rocky time for me too. I haven't seen >60meg on downstream and >6meg on upstream for a few weeks (100meg service).

When I called them yesterday they said there some utilisation issues that 'hadn't been reported' yet. No link monitoring systems then, yet?

[craigj2k12]

Originally Posted by Masque

The is no real issue there and the upstream is still within spec at 4Mb, it could be anything and it may just resolve itself.

it might be in spec, but i used to get a solid 4.6 upload, now its dodgy. If tech support are going to tell me its in spec, i might go straight to CEO level? what do you think?

[pip08456]

Originally Posted by craigj2k11

it might be in spec, but i used to get a solid 4.6 upload, now its dodgy. If tech support are going to tell me its in spec, i might go straight to CEO level? what do you think?

CEO will tell you it's in spec.

[craigj2k12]

Originally Posted by pip08456

CEO will tell you it's in spec.

my ping isnt in spec so ill give them some grief, threaten to leave, the usual

What if they take you up on your offer to leave?

From experience, it's best just to put up with it and hope they fix it soon. From day one on 100meg I was only getting ~8.8meg upload but I remember the 768k days and feel humbly grateful :-)