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General TiVo Discussion Part 2
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Old 14-04-2011, 18:50   #1471
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Re: General TiVo Discussion Part 2
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Originally Posted by savvychels View Post
Email finally arrived at 4:45pm this afternoon with phone number and unique code.
See, we do love you!
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Old 14-04-2011, 18:50   #1472
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by blackthorn View Post
I`m in the same posistion as you are, phoned monday after getting email, gave install date over the phone and thats it. Are we supposed to get something else, I`m not sure we need any confirmation but who knows maybe we do.
I`ll find out on tuesday if they turn up or not
No reason why they shouldnt though.
Mine's booked for Wednesday morning.
Let us know if they turn up OK on Tuesday
I'm sure they will too
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Old 14-04-2011, 18:50   #1473
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Re: General TiVo Discussion Part 2
Well just got another call from VM relating to my TiVo install tomorrow.....

FREE MULTIROOM!!!

Have to say that I'm so impressed with VM right now I could kiss them!
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Old 14-04-2011, 18:52   #1474
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by clinteastman View Post
Well just got another call from VM relating to my TiVo install tomorrow.....

FREE MULTIROOM!!!

Have to say that I'm so impressed with VM right now I could kiss them!
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Old 14-04-2011, 18:52   #1475
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Re: General TiVo Discussion Part 2
Ordered online on Tuesday evening, but still no confirmation email. Would be nice to receive that soon in case I need to book a day off work for the installation.
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Old 14-04-2011, 18:54   #1476
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by clinteastman View Post
Well just got another call from VM relating to my TiVo install tomorrow.....

FREE MULTIROOM!!!

Have to say that I'm so impressed with VM right now I could kiss them!
I bet now you are as happy as a pig in muck
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Old 14-04-2011, 18:54   #1477
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by clinteastman View Post
Well just got another call from VM relating to my TiVo install tomorrow.....

FREE MULTIROOM!!!

Have to say that I'm so impressed with VM right now I could kiss them!
Sorry mate - but I keep picturing your Avatar with Richard Branson
Think I'll pass on dinner tonight.................
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Old 14-04-2011, 18:57   #1478
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by Digital Fanatic View Post


---------- Post added at 17:57 ---------- Previous post was at 17:56 ----------

Quote:
Originally Posted by devilincarnate View Post
I bet now you are as happy as a pig in muck
Happy as two pigs in muck!!
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Old 14-04-2011, 18:57   #1479
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by HDFootyMan View Post
Ordered online on Tuesday evening, but still no confirmation email. Would be nice to receive that soon in case I need to book a day off work for the installation.
The web teams fingers are dropping off

We are SMS texting some customers to speed up the backlog of orders.

If you've not heard anything by tomorrow morning, then call 150 to sse if it's on your account.
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Old 14-04-2011, 18:58   #1480
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Re: General TiVo Discussion Part 2
Quote:
Call up now you have a date fixed. see if there is an earlier slot in your area
Good luck with that! I'm in Brighton (Worthing) area also and was given installation date of 6th May (although I had requested 23rd). Rang up and was treated quite rudely by CS when I asked if there was an earlier date. Very poor service.
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Old 14-04-2011, 18:58   #1481
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by dazed&confused View Post
Sorry mate - but I keep picturing your Avatar with Richard Branson
Think I'll pass on dinner tonight.................
When I say kiss I obviously mean eat his eyes and tongue. Yum!
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Old 14-04-2011, 18:59   #1482
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by Digital Fanatic View Post
The web teams fingers are dropping off
That is wrong getting people with leprosy to do the web team job



Only joking
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Old 14-04-2011, 19:03   #1483
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Re: General TiVo Discussion Part 2
Install for the 27th between 8 and 1....the day of my works annual appraisal.

Called CS.

Me "Got anything on a different date?"
CS "Sure, how about Monday 18th?"
Me "You're kidding....er...Yeah!! PERFECT!!"
CS "I'll get that booked in for you, have a nice day"
Me "you too ya wonderful lady wherever you are on this beautiful big blue planet!!"

Ok, didn't say the last bit but this is my latest Overseas CS experience and again I've had a flawless experience. Maybe it's just me but I can't fault them.

PB
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Old 14-04-2011, 19:06   #1484
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Thumbs up Re: General TiVo Discussion Part 2
TiVo has been installed!!!

I wasn't here for the install myself, but it was the engineers first one. Took about 1.5 hours and it's now up and running.

Will get a proper look once the kids have gone to bed, but so far it looks as good as the hype.

Thanks VM
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Old 14-04-2011, 19:07   #1485
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by Parlyboy View Post
Install for the 27th between 8 and 1....the day of my works annual appraisal.

Called CS.

Me "Got anything on a different date?"
CS "Sure, how about Monday 18th?"
Me "You're kidding....er...Yeah!! PERFECT!!"
CS "I'll get that booked in for you, have a nice day"
Me "you too ya wonderful lady wherever you are on this beautiful big blue planet!!"

Ok, didn't say the last bit but this is my latest Overseas CS experience and again I've had a flawless experience. Maybe it's just me but I can't fault them.

PB
If there are so many install slots available much earlier than the original date allocated, why are the original dates being allocated so far ahead in the first place?
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