Can we put this back in to perspective?
Whilst the communication has been poor well p**s poor actually!
And the lead time seems to get looooonger every day.
VM have actually played a very good game....
They have got tens of thousands of customers to register interest and then drip feed info keeping 99% keen and building anticipation ok a small percentage have become somewhat less than happy and a few toys have been thrown out of a few prams.
In doing so they have gauged interest and had the opportunity to build stock of TiVo STB in readiness for the roll out. They have committed to all pre regs having the opportunity to order ahead of the main consumer launch.
How you view the 2 x 1000 customer draws I guess depends on whether you won a TiVo or not...
Ok sending out 1000 remote handsets with no prior notification of the draw or how the lucky 1000 were selected may not win any prizes for marketing promos but it did stir up interest in the product and got people talking about TiVo, The second draw which people were invited to enter by random mail out or the on screen pop up seems to have engendered a lot of " I wasn’t mailed out " comments , I didn’t get a draw ticket but I did see that infernal pop up repeatedly so did enter via that route.
TiVo is a great piece of kit - its not perfect (No red Button etc) but when you have it, you will love it.
VM have not scammed you, taken cash from you or reduced your services they simply have asked you if you’re interested in TiVo and then kept you waiting....
Let’s put it in perspective.....
As you read this ...
There are 10's of thousands of people in Japan trying to piece there lives together post quake/Tsunami.
There are countless numbers of people in other countries at risk of diseases that medicines costing pence could save.
There are lads getting killed in Afghanistan.
There are Medics risking there own lives to save others in Afghanistan.
There are jet jockeys

risking life over Libya.
All these things are life or death
Having to wait for TiVo may seem it but its not Life or death really!
Yeah I risk being shot down in flames but hey I do that every day in the skies....