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Video on demand availability
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Old 24-03-2011, 12:19   #1
OLD BOY
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Video on demand availability
We have had very few problems with video on demand but just lately it seems to be down quite a lot. The green light on the V+ just flashes for hours on end and then suddenly we are back on line and we get access. I heard that VM were working on the system a few weeks ago but I thought that had ended now.

Does anyone in the know have any information on whether there is still a lot of work going on or should I phone customer services? Don't want to bother them if there's a reason for this.

Does anyone else have this problem at the moment?
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Old 24-03-2011, 12:59   #2
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Re: Video on demand availability
You should call in about it. The upgrades that happened recently have now finished, and wouldn't have caused the online light to flash anyway.
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Old 24-03-2011, 13:15   #3
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Posts: 15,249
OLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronze
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Re: Video on demand availability
Thanks, spiderplant, if the problem continues I will call them. It's back on now having been off since yesterday evening!
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Old 25-03-2011, 18:43   #4
OLD BOY
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Location: Wokingham
Services: 2 V6 with 360 software, ITVX, 4+, Prime, Netflix, Apple+, Disney+, Paramount+, Discovery+
Posts: 15,249
OLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronze
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Re: Video on demand availability
Telephoned Customer Services yesterday, very pleasant; apparently needed a signal boost. I've rebooted (plug out job) and so far all is well.
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