Virgin to give new Superhub out.
22-12-2010, 21:43
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#211
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Inactive
Join Date: Feb 2007
Posts: 1,170
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by Masque
Not blaming you but the agents who keep sending out unnecessary kit for no reason, I am still wondering why you have not been charged £75 for the Superhub as well due to you already having the correct modem.
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this kind of thing happens ALL of the time why do you doubt it?
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22-12-2010, 21:43
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#212
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Inactive
Join Date: Jul 2010
Services: VM TiVo & V+ XL TV / XL Telephone / XL 30Mb Broadband with Super Hub
Posts: 376
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by Ravenheart
I've only just noticed I was left with a manual for the old hub!
Also I have the occasional disconnect, the blue led at the top of the hub seems to go green and I lose my connection for a wee while, any tips for things to check?
Thanks in advance.
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Blue light at the top is to do with channel bonding. It's green when its connected to DOCSIS 1 and blue when connected to DOCSIS3. How often does it happen to you ?
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22-12-2010, 21:59
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#213
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin to give new Superhub out.
Blue light at the top is actually devices connected at GigE 
It's the middle light on the SuperHub that's for the connection to Virgin
And the bottom one is Wireless
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22-12-2010, 22:05
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#214
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 66
Services: Every Weekend
Posts: 17,059
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by BenMcr
Blue light at the top is actually devices connected at GigE
It's the middle light on the SuperHub that's for the connection Virgin
And the bottom one is Wireless |
Ben
Sorry but the top light is blue on DOCSIS 3 and green on DOCSIS 1. Have a look at the installation Manual in the documents area on the intranet.
__________________
The UK is now the regime of Ayatollah Starmer the UK's dictator
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22-12-2010, 22:07
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#215
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin to give new Superhub out.
What do the lights on the Virgin Media Super Hub mean?
[img]Download Failed (1)[/img]
1. Ethernet
When you connect a computer to one of the Super Hub's Ethernet ports with the Ethernet cable, and log in to your computer, this light will blink to indicate Ethernet activity (see also the guide to the Ethernet lights on the rear of the Super Hub, at the bottom of this article).
A blue light indicates activity at 1,000Mbps (Gigabit Ethernet), while a green light indicates activity at 100Mbps.
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22-12-2010, 22:17
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#216
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 66
Services: Every Weekend
Posts: 17,059
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Re: Virgin to give new Super Hub out.
Quote:
Originally Posted by By Mcr
What do the lights on the Virgin Media Super Hub mean?
1. Ethernet
When you connect a computer to one of the Super Hub's Ethernet ports with the Ethernet cable, and log in to your computer, this light will blink to indicate Ethernet activity (see also the guide to the Ethernet lights on the rear of the Super Hub, at the bottom of this article).
A blue light indicates activity at 1,000Mbps (Gigabit Ethernet), while a green light indicates activity at 100Mbps.
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Well that's funny because that was not in the manual i have on my desk and i don't have anything connected on the Ethernet ports and my light is blue. I will find the link to the manual for the installation we got as part of the trial from steve
PM on the way.
__________________
The UK is now the regime of Ayatollah Starmer the UK's dictator
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22-12-2010, 22:24
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#217
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin to give new Superhub out.
Hmm just checked myself. Shall be investigating at work tomorrow!!
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22-12-2010, 22:25
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#218
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Inactive
Join Date: Mar 2008
Location: South Birmingham
Posts: 1,427
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Re: Virgin to give new Superhub out.
Eek what have I started.. sorry!
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22-12-2010, 22:54
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#219
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 66
Services: Every Weekend
Posts: 17,059
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by Ravenheart
Eek what have I started.. sorry! |
Dont worry all sorted now. I am sure Ben will give the full sp tomorrow after he has checked some stuff at work.
__________________
The UK is now the regime of Ayatollah Starmer the UK's dictator
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23-12-2010, 05:24
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#220
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
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Posts: 20,915
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by piggy
this kind of thing happens ALL of the time why do you doubt it?
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I am not doubting and I can guess were the agents come from who sent out the modems like sweets, can't you. 
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23-12-2010, 06:28
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#221
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Inactive
Join Date: Sep 2004
Services: XXL Broadband, Phone
Posts: 604
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Re: Virgin to give new Superhub out.
Last one I got that I didn't use came from Liverpool. I did give it to the engineer that installed my 50Mbit though. (still unopened)
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23-12-2010, 07:23
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#222
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Inactive
Join Date: Apr 2010
Services: VM Tivo, 2x V+, BBI XXL (superhub), XL Telco, SS HD + SM HD
Posts: 111
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Re: Virgin to give new Superhub out.
Ethernet light -
Blink - Data receiving or transmitted
Green - Single Channel connection
Blue - Dual Channel Connection
Hope this helps peeps 
---------- Post added at 08:23 ---------- Previous post was at 08:22 ----------
If the virgin media logo flashes - a WPS compatible adapter is being used.
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23-12-2010, 07:27
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#223
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 70
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,848
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by telfordcable
Masque - is there any tips how to get rid of packet loss if I switch back to superhub tomorrow as I need help.
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Turn off the firewall on the hub.
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23-12-2010, 08:26
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#224
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Virgin to give new Superhub out.
The firewall is a joke on the hub, I second turning it off!
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23-12-2010, 09:12
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#225
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Smeghead
Join Date: Feb 2004
Location: Glasgow
Age: 44
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 14,721
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Re: Virgin to give new Superhub out.
I third it, that was the first thing I did when I got it for the trial and it helped loads!
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