Why I regret joining virgin media

[pip08456]

Sounds like the end could be in sight for you!

[speedfreak]

Originally Posted by pip08456

Sounds like the end could be in sight for you!

We live in hope! Though to be honest its made me find a new interest instead of online gaming so whilst all this is going on Ive been bothering tropical fish forums and Im going to get in to breeding fish, might help take my mind off it all Once I start getting into growing my own chillies aswell then I wont have as much time for the gaming. Broadband has stressed me out too much

[pip08456]

Originally Posted by speedfreak

We live in hope! Though to be honest its made me find a new interest instead of online gaming so whilst all this is going on Ive been bothering tropical fish forums and Im going to get in to breeding fish, might help take my mind off it all Once I start getting into growing my own chillies aswell then I wont have as much time for the gaming. Broadband has stressed me out too much

I used to breed tropicals years ago!

[speedfreak]

Originally Posted by pip08456

I used to breed tropicals years ago!

I went for a marine tank instead, its awesome

Anyway, small update. Nothing has changed Not heard anything back so I'll chase it up today. In the last 24 or so hours, uncorrectables have climbed by 8000 per channel.

Power Level
(dBmV) 1.25 1.18 0.98 1.46
RxMER
(dB) 36.39 35.97 35.97 36.61
Correctable
Codewords 2965199834 3442615473 3404423285 617300718
Uncorrectable
Codewords 8835 8793 8250 7923

T3 Timeouts 135

Good job Ive had other things going on to take my mind of it all, not had much chance to go on the ps3, my downloads seem to get corrupted so its only used for browsing lately.

How long can it take to plug their modem in and test the line

[pabscars]

Originally Posted by speedfreak

I went for a marine tank instead, its awesome

Anyway, small update. Nothing has changed Not heard anything back so I'll chase it up today. In the last 24 or so hours, uncorrectables have climbed by 8000 per channel.

Power Level
(dBmV) 1.25 1.18 0.98 1.46
RxMER
(dB) 36.39 35.97 35.97 36.61
Correctable
Codewords 2965199834 3442615473 3404423285 617300718
Uncorrectable
Codewords 8835 8793 8250 7923

T3 Timeouts 135

Good job Ive had other things going on to take my mind of it all, not had much chance to go on the ps3, my downloads seem to get corrupted so its only used for browsing lately.

How long can it take to plug their modem in and test the line

Any more news me old muck button

[speedfreak]

Nope I've sort of given up hope now, after reading your reply Ive had a look and my stats now are

Power Level
(dBmV) -7.32 -6.97 -7.71 -7.11
RxMER
(dB) 35.25 34.77 34.77 35.25
Correctable
Codewords 2620778414 2522736618 2486575725 3557667268
Uncorrectable
Codewords 8839 8800 8270 7952

T3 Timeouts 195

The CEO's office escalated it to networks well over a week ago and still no news, Im going to be chasing it up tomorrow Im beginning to think nobody actually works in networks, its getting to be a bit of a joke

Maybe they are fiddling I dont know, my power levels have gone from about +1 to -7, dont know if thats due to the rain or them messing. Id be more annoyed but I havent had much time for the ps3 lately so its not bothered me too much. All my downloads are corrupt, no idea if thats the line or the laptop. To be honest nothing has really happened or changed for over 2 months

Did you ever get sorted?

[Peter_]

Originally Posted by speedfreak

Nope I've sort of given up hope now, after reading your reply Ive had a look and my stats now are

Power Level
(dBmV) -7.32 -6.97 -7.71 -7.11
RxMER
(dB) 35.25 34.77 34.77 35.25
Correctable
Codewords 2620778414 2522736618 2486575725 3557667268
Uncorrectable
Codewords 8839 8800 8270 7952

T3 Timeouts 195

Your downstream would give me reason to send an engineer.

What timescale did you get the 195 T3's in.

[speedfreak]

The power levels were ok yesterday, I dont know if its the rain? The T3's are over about four weeks, maybe more. To be honest Ive stopped caring with not gaming online, I do more of that through the winter but I havent had a T4 for a while. They are meant to be getting to the bottom of the codewords and I was meant to be getting a call today but it didnt happen. My snr has dropped aswell.

You can see how it is a few minutes later. Like I say the power levels may be down to them working on it. I just dont know

Power Level
(dBmV) -7.38 -7.10 -7.74 -7.17
RxMER
(dB) 35.08 34.77 34.77 35.08
Correctable
Codewords 2627229547 2532771084 2496458161 3565595553
Uncorrectable
Codewords 8839 8800 8270 7952

Infact masque if you look at my last update you can see the rise in T3's I dont think this amount is bad I've been told to expect them as normal, think its about 30 a week but I cant be bothered to work it out, even Im losing interest! I often wonder if the CEO bothers to read about these complaints though I doubt it, I know if I was running a business and saw a complaint going on this long with over 12000 views I wouldnt be happy. Im going to have to go now before I start ranting, it just winds me up.

[Peter_]

If the T3's are over that time then not to worry, half hour a different story.

Your Downstream is not very good though must be a Network issue unless Iggi corrects me.

[speedfreak]

well all I can say is, 50Mb anyone?

[IMG][/IMG]



Im going to give it a week and then see where I stand with cancelling the broadband but keeping the TV, no good being dazzled with the 50Mb number when its such an unreliable service, maybe not to everyone but it has been for me

[pabscars]

Originally Posted by speedfreak

Nope I've sort of given up hope now, after reading your reply Ive had a look and my stats now are

Power Level
(dBmV) -7.32 -6.97 -7.71 -7.11
RxMER
(dB) 35.25 34.77 34.77 35.25
Correctable
Codewords 2620778414 2522736618 2486575725 3557667268
Uncorrectable
Codewords 8839 8800 8270 7952

T3 Timeouts 195

The CEO's office escalated it to networks well over a week ago and still no news, Im going to be chasing it up tomorrow Im beginning to think nobody actually works in networks, its getting to be a bit of a joke

Maybe they are fiddling I dont know, my power levels have gone from about +1 to -7, dont know if thats due to the rain or them messing. Id be more annoyed but I havent had much time for the ps3 lately so its not bothered me too much. All my downloads are corrupt, no idea if thats the line or the laptop. To be honest nothing has really happened or changed for over 2 months

Did you ever get sorted?

Hi speedy, sorry to hear your still not sorted, that is a pretty poor show for sure. No change here really apart from things got worse from saturday to the point the net was virtually unusable.

It seems back to normal now, no better no worse

[speedfreak]

I thought you would have been sorted ages ago!

Well I've had an update, apparently some network guys are heading to my UBR tomorrow to have a look, hopefully have more news by the end of the week....

no techs available until monday to sort my power levels out but we are hoping the network guys can sort it

[pabscars]

Originally Posted by speedfreak

I thought you would have been sorted ages ago!

Well I've had an update, apparently some network guys are heading to my UBR tomorrow to have a look, hopefully have more news by the end of the week....

no techs available until monday to sort my power levels out but we are hoping the network guys can sort it

Fingers crossed Pal, and good luck.

Maybe once its sorted I can kick yo ass again lol

[Sephiroth]

Hi Speedy

If you've got the new firmware (?) the T3s might drop - but you have circuit issues clearly. If your T3 level is low, and your uncorrectables aren't rising AND you are getting crap speeds (btw Maidenhead is bad news), then it looks to me like a UBR issue, possibly in combination with a lolcal impairment. Both aspects should be investigated.

[speedfreak]

Where have you been hiding

Well here are my stats since last posting

Power Level
(dBmV) -7.68 -7.34 -8.06 -7.45
RxMER
(dB) 34.93 34.63 34.77 35.08
Correctable
Codewords 3725310913 4256987048 4199612397 626212831
Uncorrectable
Codewords 8839 8800 8271 7952

Power Level
(dBmV) 45.75 N/A N/A N/A
T1 Timeouts 0
T2 Timeouts 0 0 0 0
T3 Timeouts 197

Heres the firmware

Config File : S970016db376ed049.cm

I should hear back today or tomorrow so I'll see what they say