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E-Mail download issue - MS Outlook
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Old 08-05-2010, 10:53   #1
w_pienaar
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E-Mail download issue - MS Outlook

Did anything change on the Virgin Mail Server Settings? I have a @ntlworld.com e-mail address. Since the beginning of the month I’ve been experiencing problems downloading my e-mail through MS Outlook. Form time to time a few e-mails get downloaded. My in-box shows multiple e-mails still lying there that has not been downloaded.

I’ve checked my e-mail account settings and everything seems fine. The option “Test Account Settings” even sends a test e-mail which also gets delivered to my MS Outlook In-Box. What is noticeable is that the test-e-mail does not get deleted on the mail server as it remains visible using the web-mal service. Outlook settings do not depict that a copy of the e-mail should be left on the server.

Any advise or suggestions at to what the problem could be.
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Old 08-05-2010, 13:05   #2
pip08456
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Re: E-Mail download issue - MS Outlook

You'd get help quicker if you post in the e-mail section of the forum.
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Old 08-05-2010, 13:20   #3
Andrewcrawford23
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Re: E-Mail download issue - MS Outlook

Quote:
Originally Posted by w_pienaar View Post
Did anything change on the Virgin Mail Server Settings? I have a @ntlworld.com e-mail address. Since the beginning of the month I’ve been experiencing problems downloading my e-mail through MS Outlook. Form time to time a few e-mails get downloaded. My in-box shows multiple e-mails still lying there that has not been downloaded.

I’ve checked my e-mail account settings and everything seems fine. The option “Test Account Settings” even sends a test e-mail which also gets delivered to my MS Outlook In-Box. What is noticeable is that the test-e-mail does not get deleted on the mail server as it remains visible using the web-mal service. Outlook settings do not depict that a copy of the e-mail should be left on the server.

Any advise or suggestions at to what the problem could be.
sounds like oyu have been migrated to googlemail and oyu will haev to change the setting to delete mail once downloaded
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Old 08-05-2010, 15:58   #4
w_pienaar
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Re: E-Mail download issue - MS Outlook

Tx Adrew. Took your advise and it seems to be working.
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Old 08-05-2010, 16:34   #5
Andrewcrawford23
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Re: E-Mail download issue - MS Outlook

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Originally Posted by w_pienaar View Post
Tx Adrew. Took your advise and it seems to be working.
No problem glad to help
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