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Do I need to cancel my BT line
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Old 27-07-2009, 16:25   #1
fr45er
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Do I need to cancel my BT line
Hello, I have just had my phone line/50Mb internet/TV installed, does Virgin cancel my BT line or do I need to do that myself?
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Old 27-07-2009, 16:25   #2
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Re: Do I need to cancel my BT line
Hello,

Welcome to CF - you will need to contact BT and cancel that yourself.
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Old 27-07-2009, 16:37   #3
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Re: Do I need to cancel my BT line
thanks, for some reason I though VM would arrange for it to be cancelled....
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Old 27-07-2009, 16:47   #4
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Re: Do I need to cancel my BT line
Are you having the number ported over?
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Old 27-07-2009, 16:50   #5
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Re: Do I need to cancel my BT line
yes
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Old 27-07-2009, 16:56   #6
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Re: Do I need to cancel my BT line
If you're having the number ported over then the BT contract should cease as soon as the number is moved.
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Old 27-07-2009, 17:07   #7
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Re: Do I need to cancel my BT line
ok, its probably worth chacking with BT that it has been cancelled anyway

thanks
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Old 27-07-2009, 17:10   #8
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Re: Do I need to cancel my BT line
Definitely worth making sure in my opinion
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Old 27-07-2009, 17:29   #9
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Re: Do I need to cancel my BT line
However if the number hasn't ported yet DO NOT cancel the BT line.

Otherwise VM can't port the number.
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