Problems with Dynamode router

[Dai]

Originally Posted by ScouseMick

not got a clue what you are on about... "talk" to it??

if you open a browser and enter that address you should get a connection to the control panel within the router.

This page should give you some insight into the process:

http://portforward.com/english/route...04/default.htm

As you will see, when you connect to the router it shows you a control panel where you can adjust various internal settings.

[ScouseMick]

Hi David,
My router must be the shy retiring type, because i cannot talk to it. i tried with and without the router connected. i just get the page cannot be found page.
Mick

[Dai]

You begin to understand why I won't have Norton/Symantec products on any of my machines...

Disable Firewall.

click this:

http://192.168.1.1

[ScouseMick]

ahhhh bingo..
ok so am now talking to the router, what do i say to it? or what am i looking for here?
cheers
Mick

[Dai]

Hi Mick. Looks like we're making some headway if you can get to the router control panel.
I'd be interested to know if you can get to the panel with the Norton firewall ON.

I'm still inclined to think it's a firewall issue so confirmation on that would be useful.

If you can get to the control panel with the firewall both on and off then I guess the next move would be to run the setup wizard in the router to make sure all the necessary settings such as DNS addresses are in place.

[ScouseMick]

Hi David
i can get that control panel up with the firewall on and off. the info is as follows

wan status
Connection Type DHCP
Physical Address 08-10-73-0a-71-bb
DHCP Lease timer 0 Sec Lease timer 0
WAN IP Address 0.0.0.0
Subnet Mask 255.255.255.0
Default Gateway 0.0.0.0
Primary DNS IP 0.0.0.0
Secondary DNS IP 0.0.0.0

lan status
Physical Address 08-10-73-0a-71-ba
LAN IP Address 192.168.1.1
Subnet Mask 255.255.255.0
DHCP Server ON

wireless status
Wireless Enabled
Connection Disconnected
MAC 08-10-73-0a-71-ba
Radio Band 802.11b/g
SSID default
Channel 6
Mode AP
Security None

system info
Edition Info APR-M14H-V1.1.14EN, 2006.07.03.16:30.

System Run Time 2 days 1 hours 30 minutes 41 seconds

Type Current NAT Transmit Accumulation Statistic Rate (KB/s)
Received Packets Received Bytes (K) Sent Packets Sent Bytes (K) Upload Download
TCP 0 0 0 0 0 0 0
UDP 0 0 0 0 0 0 0
ICMP 0 0 0 0 0 0 0
OTHER 0 0 0 0 0 0 0
TOTAL 0 0 0 0 0 0 0


i have run the wizard in the router and as far as i can see none of these have changed, both the primary and secondry DNS IP are showing all zero's before and after the wizard.
Mick

[Dai]

WAN IP Address 0.0.0.0
Subnet Mask 255.255.255.0
Default Gateway 0.0.0.0
Primary DNS IP 0.0.0.0
Secondary DNS IP 0.0.0.0

It appears that the router is not getting an IP address from the cable modem.

I'd say it's established that the link between your pc and router is working ok so the next thing I would suggest is a stepped power-cycle of the kit to see if you can get an IP for the router.

The usual routine. Power off everything. Then cable modem on first and wait for the lights to settle. Next the router ditto. Finally the pc.

Check this control panel again and see if the router has any IP in the WAN data.

[ScouseMick]

David.......
you are a star, followed your advise and i am now online through the router, logged onto the router and there are ip addresses everywhere. so it all looks fixed, just gotta wait till my son comes home from V tomorrow with his laptop to make sure he can get on with that, but i cant see any reason why not.
cheers mate i owe u a bevvy
Mick

---------- Post added at 01:29 ---------- Previous post was at 01:26 ----------

i had tried what i thought was a step power down, but i had always left the pc on just did it with the modem and the router, but left the pc on.. until this time

[Dai]

Excellent news Mick and glad that I could help.

It's frustrating in a way to take a couple of days to sort out a problem like this. In a hands-on situation you could probably track through and fix it in 10 minutes. Still, the important thing is that we got a result.