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complain email?
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Old 06-03-2008, 12:36   #1
treeman
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complain email?

can someone tell me where i can find the complain email to send to virginmedia about there cable broadband?

thanks for any help!
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Old 06-03-2008, 12:47   #2
XFS03
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Location: East London (ex-C&W)
Services: XL broadband ntl250 modem
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Re: complain email?

If you were formally an ntl customer, there is only a general enquiries address. If you were formally with Telewest, there is a dedicated broadband email address.

You can find them from this page:-
http://www.virginmedia.com/contact/contact.php

I used the ntl one a few weeks ago about email attachments going missing. Apart from the automated response, I have heard nothing since.
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Old 06-03-2008, 12:47   #3
lostandconfused
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Re: complain email?

you can use
http://help2.virginmedia.com/assets/...erytype_1.html
But i would either phone or write a letter sent by registered post
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Old 06-03-2008, 14:14   #4
treeman
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Re: complain email?

that is great thanks alot for your help!
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