I have update 20Mb this morning from NTL [vergin]

[jerenus]

hi i have update 2MB to 20MB this morning from NTL or Vergin but i have check speed every hour its still shows to me 2MB why is that? please let me know guys

what modem you got?
Log into it 192.168.100.1 root root then click operation config and it should say 20480000 as downstream. Have you rebooted the modem?

[jerenus]

i have checked it says 20480000 and i reboot the modem as well. still in same 2MB zinglebarb.

20480000 is 20 meg config.

[jerenus]

yes i understand mate the problem is i couldn't get more then 2MB speed mate

[punky]

What modem and router do have? Have you tried connecting straight to the modem? Are you using ethernet or USB?

[jerenus]

i have ntl 250, (Euro-DOCSIS 1.0/1.1/2.0 Compliant)
yes i have tried connecting straight to the modem
and i am using ethernet
this is the error log in modem

First Time Last Time Counts Level ID Text
Time Not Established Time Not Established 34 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.
Fri Apr 27 02:26:08 2007 Fri Apr 27 02:26:08 2007 1 Critical(3) 82000200 No Ranging Response received - T3 time-out
Fri Apr 27 02:26:03 2007 Fri Apr 27 02:26:03 2007 1 Critical(3) 82000400 Received Response to Broadcast Maintenance Request, But no Un...
Fri Apr 27 02:25:33 2007 Fri Apr 27 02:25:33 2007 1 Critical(3) 84000500 SYNC Timing Synchronization failure - Loss of Sync
Fri Apr 27 00:38:55 2007 Fri Apr 27 00:38:55 2007 1 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ...
Time Not Established Time Not Established 5 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established 1 Critical(3) 68000200 DHCP FAILED - Request sent, No response
Time Not Established Time Not Established 5 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.
Tue Apr 10 17:20:26 2007 Tue Apr 10 17:20:26 2007 1 Critical(3) 82000400 Received Response to Broadcast Maintenance Request, But no Un...
Time Not Established Time Not Established 10 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established 5 Critical(3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 13 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established 1 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ...
Time Not Established Time Not Established 16 Critical(3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 1 Critical(3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MAC
Time Not Established Time Not Established 16 Critical(3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 380 Critical(3) 84000100 SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Time Not Established Time Not Established 358 Critical(3) 84000200 SYNC Timing Synchronization failure - Failed to acquire FEC f...
Time Not Established Time Not Established 1 Critical(3) 82000300 Init RANGING Critical Ranging Request Retries exhausted
Time Not Established Time Not Established 17 Critical(3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 1 Critical(3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MAC
Time Not Established Time Not Established 16 Critical(3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 1 Critical(3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MAC
Time Not Established Time Not Established 16 Critical(3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 1 Critical(3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MAC
Time Not Established Time Not Established 16 Critical(3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 1 Critical(3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MAC
Time Not Established Time Not Established 16 Critical(3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 1 Critical(3) 82000300 Init RANGING Critical Ranging Request Retries exhausted
Time Not Established Time Not Established 17 Critical(3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 1 Critical(3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MAC
Time Not Established Time Not Established 16 Critical(3) 82000200 No Ranging Response received - T3 time-out

[englishpaul]

When you reboot the modem do you allow it at least 30 seconds [off time] before rebooting? [It seems strange to me that your error logs are still showing info from several weeks ago]

Do you shut down your PC [and router, if applicable] whilst you reboot the modem? And then follow correct start up procedure?

[jerenus]

Originally Posted by englishpaul

When you reboot the modem do you allow it at least 30 seconds [off time] before rebooting? [It seems strange to me that your error logs are still showing info from several weeks ago]

Do you shut down your PC [and router, if applicable] whilst you reboot the modem? And then follow correct start up procedure?

yes i did everything like what you said. but something else is wrong
i think when i upgrade i made a mistake that i closed the browser before it finished upgrading.

[englishpaul]

Originally Posted by jerenus

yes i did everything like what you said. but something else is wrong
i think when i upgrade i made a mistake that i closed the browser before it finished upgrading.

Sorry, but that makes no sense at all, upgrades have nothing to do with your browser, it's done remotely and your modem receives the necessary configs from VM.

What [did you think] you were upgrading?

</puzzled>

[jerenus]

i know what was doing at that moment, but closed the browser unexpectatly.