I have update 20Mb this morning from NTL [vergin]
 

hi i have update 2MB to 20MB this morning from NTL or Vergin but i have check speed every hour its still shows to me 2MB why is that? please let me know guys

Re: I have update 20Mb this morning from NTL [vergin]
 

what modem you got?
Log into it 192.168.100.1 root root then click operation config and it should say 20480000 as downstream. Have you rebooted the modem?

Re: I have update 20Mb this morning from NTL [vergin]
 

i have checked it says 20480000 and i reboot the modem as well. still in same 2MB zinglebarb.

Re: I have update 20Mb this morning from NTL [vergin]
 

20480000 is 20 meg config.

Re: I have update 20Mb this morning from NTL [vergin]
 

yes i understand mate the problem is i couldn't get more then 2MB speed mate

Re: I have update 20Mb this morning from NTL [vergin]
 

What modem and router do have? Have you tried connecting straight to the modem? Are you using ethernet or USB?

Re: I have update 20Mb this morning from NTL [vergin]
 

i have ntl 250, (Euro-DOCSIS 1.0/1.1/2.0 Compliant)
yes i have tried connecting straight to the modem
and i am using ethernet
this is the error log in modem

First Time Last Time Counts Level ID Text
Time Not Established Time Not Established 34 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.
Fri Apr 27 02:26:08 2007 Fri Apr 27 02:26:08 2007 1 Critical(3) 82000200 No Ranging Response received - T3 time-out
Fri Apr 27 02:26:03 2007 Fri Apr 27 02:26:03 2007 1 Critical(3) 82000400 Received Response to Broadcast Maintenance Request, But no Un...
Fri Apr 27 02:25:33 2007 Fri Apr 27 02:25:33 2007 1 Critical(3) 84000500 SYNC Timing Synchronization failure - Loss of Sync
Fri Apr 27 00:38:55 2007 Fri Apr 27 00:38:55 2007 1 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ...
Time Not Established Time Not Established 5 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established 1 Critical(3) 68000200 DHCP FAILED - Request sent, No response
Time Not Established Time Not Established 5 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.
Tue Apr 10 17:20:26 2007 Tue Apr 10 17:20:26 2007 1 Critical(3) 82000400 Received Response to Broadcast Maintenance Request, But no Un...
Time Not Established Time Not Established 10 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established 5 Critical(3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 13 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established 1 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ...
Time Not Established Time Not Established 16 Critical(3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 1 Critical(3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MAC
Time Not Established Time Not Established 16 Critical(3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 380 Critical(3) 84000100 SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Time Not Established Time Not Established 358 Critical(3) 84000200 SYNC Timing Synchronization failure - Failed to acquire FEC f...
Time Not Established Time Not Established 1 Critical(3) 82000300 Init RANGING Critical Ranging Request Retries exhausted
Time Not Established Time Not Established 17 Critical(3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 1 Critical(3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MAC
Time Not Established Time Not Established 16 Critical(3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 1 Critical(3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MAC
Time Not Established Time Not Established 16 Critical(3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 1 Critical(3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MAC
Time Not Established Time Not Established 16 Critical(3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 1 Critical(3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MAC
Time Not Established Time Not Established 16 Critical(3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 1 Critical(3) 82000300 Init RANGING Critical Ranging Request Retries exhausted
Time Not Established Time Not Established 17 Critical(3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 1 Critical(3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MAC
Time Not Established Time Not Established 16 Critical(3) 82000200 No Ranging Response received - T3 time-out

Re: I have update 20Mb this morning from NTL [vergin]
 

When you reboot the modem do you allow it at least 30 seconds [off time] before rebooting? [It seems strange to me that your error logs are still showing info from several weeks ago]

Do you shut down your PC [and router, if applicable] whilst you reboot the modem? And then follow correct start up procedure?

Re: I have update 20Mb this morning from NTL [vergin]
 

yes i did everything like what you said. but something else is wrong
i think when i upgrade i made a mistake that i closed the browser before it finished upgrading.

Re: I have update 20Mb this morning from NTL [vergin]
 

Sorry, but that makes no sense at all, upgrades have nothing to do with your browser, it's done remotely and your modem receives the necessary configs from VM.

What [did you think] you were upgrading?

</puzzled>

Re: I have update 20Mb this morning from NTL [vergin]
 

i know what was doing at that moment, but closed the browser unexpectatly.