email account problem ????

[bopdude]

Morning all, strange problem that I need some help with, last week one of my email accounts ( the main one ) stopped responding, I was first made aware of it via CF asking me to log in with another email addy well now I've had a play using various methods to try and log in, re-enter all info and I still can't log in, I can log into my other accounts ok, just not my main one, anyone got any ideas on how I can proceed ?

TIA

[simbr]

Is it an email address you actively use? If an email address is not logged into for several months it'll go inactive, in that case I think resetting the password through https://autoreg.autoregister.net/cgi-bin/chgpwd would help.

[bopdude]

Yep, the email addy is / was actively used, it was my main addy for forum notifications on here and a few other sites, it was like it worked one minute and the next it didn't

[simbr]

Have you tried logging in using webmail?

---------- Post added at 13:02 ---------- Previous post was at 12:36 ----------

PS, I do like your avatar. I used to have a little sticker thing that was just like that - it had oil or something in it and when your squeezed on it the colours changed.

[bopdude]

Originally Posted by simbr

Have you tried logging in using webmail?

---------- Post added at 13:02 ---------- Previous post was at 12:36 ----------

PS, I do like your avatar. I used to have a little sticker thing that was just like that - it had oil or something in it and when your squeezed on it the colours changed.

Yep, tried webmail as well, just hangs without doing anything

[simbr]

Could be one of the mail storage servers is down and the other accounts are on a different server?

[handyman]

Is this the email address you set up when we where at Ragpath or the one you set-up at another address. When you moved did you close the account and set-up a new one or transfer the account over?

[bopdude]

Originally Posted by handyman

Is this the email address you set up when we where at Ragpath or the one you set-up at another address. When you moved did you close the account and set-up a new one or transfer the account over?

It's the same one that I've had for years and through various addresses, like I said, it worked one day and the next....... gone, I was made aware of it by CF telling me that I had to log in using a new email addy, further talks with Rob C said that any thread notifications were being 'bounced back' so thats why the forum software spat it's dummy out, but still I don't know why ??

I'm gonaa pm a certain mamber of the forum, they may be able to enlighten me, seeing as how they're on the inside

Keep the suggestions coming though

[Downloads]

Don't feel alone in your troubles. 2 of our 3 email addresses at home haven't been working for the last 2 days. I wonder if they know the server's packed in.

Edit: Slow on the ole uptake, thought we were talking about ntl's email!

I had a similar thing happen, Bop, in my case the addy was my original dialup account, which had previously been paid by a rolling credit card agreement. When I got broadband I changed it to PAYG, but apparently there was an outstanding payment showing due on the system & they kept trying to get it from my card, with no joy. (although they didn't actually tell me there was a problem!!)

Eventually they cancelled the account (so I lost the addy).

Originally I assumed it was because I'd not logged in to the account for a while, except for email. It wasn't any great loss, tbh, as it was the one which attracted all the spam....

[bopdude]

Thanks for that mate, maybe worth looking into

Originally Posted by simbr

Is it an email address you actively use? If an email address is not logged into for several months it'll go inactive, in that case I think resetting the password through https://autoreg.autoregister.net/cgi-bin/chgpwd would help.

agress with what he said

[handyman]

If its the one set-up when I had bb in at Ragpath lane then it will have probably expired.

Can you not use your domain. I just checked it and it does not expire till next year. Dunno where its registered through though.