Leeds packet loss - Page 2

lossypings · 01-10-2004, 22:12

Hmm, listening to that message now, whilst I'm on hold in the queue. Why Oh Why, if they can put up a recorded message, don't they update their on-line status page ?

They list a large number of LS postcodes (including LS17) that have a problem (although they don't actually say what it is)

I'd be reasonably happy knowing that there is a problem, aprrox what it is (or what the effects are) and that they are working on resolving it.

Oh, just got through and spoken to somebody, he says there is a problem, and it is being worked on, but can't explain what the problem is or why the on-line status page isn't being updated.

Guess it's an early night then, and hopefully fixed by tomorrow.

quickly · 01-10-2004, 22:22

Incidentally what is the address for the status page?

ktbken · 01-10-2004, 22:24

Quote:

Originally Posted by BBKing

41 and 33 are the same routers. I spotted a bizarre problem first thing this morning with some of my kit that talks to Leeds, so it looks like a networks problem. Checking the same report now shows similar issues, so I'll need to get it raised anyway - I'll mention that customers are reporting problems too, and that it may be related to the routing issue that came up earlier (which wasn't ntl's fault, incidentally).

Thanks for looking into it for us.

Salu · 01-10-2004, 22:28

I'm running at 30% packet loss from Leeds 8

ktbken · 01-10-2004, 22:33

Quote:

Originally Posted by quickly

Incidentally what is the address for the status page?

http://www.ntl-isp.ntl.com/ServiceStatus/

link also on nthell front page

quickly · 01-10-2004, 22:34

Thanks - that's appreciated

Quicksilver · 01-10-2004, 23:17

Don't bother looking at the service status page, it's as much use as a chocolate teapot. On the many occasions that I have had problems with Ntl broadband, there is rarely anything on the status page. When you phone Faults, you eventually get to a message telling you that there is a known fault (as today there is a NATIONAL fault) that they are working on. I get sick of complaining about unreliable service and am seriously thinking of kicking Ntl out, lock stock and barrel. Having read some of the forum threads, it seems even that is not straightforward.
When things are running right, it's pretty good but thats not saying much cos it aint right that often. Anyway, thats my moan over.
SERVICE STATUS PAGE......... Seldom up to date.

Oh and by the way, I've been getting packet loss up to 50% over the last 2 days. Having to connect through a proxy server at the moment to get anything like reliable internet connection.

.

quickly · 02-10-2004, 10:36

All is well this morning for me.

Can reach any site without an issue from York.

UK JAX · 02-10-2004, 11:47

i have no problems connecting to any site from york.
i can get back to online gaming now

ktbken · 02-10-2004, 15:27

Same here

lets hope it stays that way.

Spoke to soon

not getting any packet loss but am getting very big spikes in ping times ( 350ms +) on the same router.

Quicksilver · 02-10-2004, 18:10

Dropped the proxy server today and am connecting to the internet ok. Ping times a bit erratic especially to east coast USA, Asia and Australia. Packet loss ok. How long till next problem day is anyone's guess.

Fingers crossed. If another cable operator was available I would have changed ISP already. What happened to "Monopolies commision"? when the only operator available in the area is Ntl, surely thats a monopoly? Telewest cannot supply this area because it's in the Ntl franchise area. Monopoly????

Ignition · 02-10-2004, 20:58

Issues fixed, be happy

Ping times likely to be erratic to the places you mention, a lot of fibre, a lot of transmission kit and a lot of routers and switches along the way!

Cable operators were given monopolies as part of their licenses no monopoly related activity involved, they now no longer have them. Anyone who wants to build in an ntl area can feel free to go ahead and do this as far as I know. Any takers?

As far as alternatives go, there's ADSL for those who can receive it over a BT line, for those who can't there's satellite. Maybe not the tastiest alternatives but that's the way it is sadly. Cable is a natural monopoly throughout the world, North America, Europe, Asia, Africa, Australasia.

BBKing · 02-10-2004, 21:56

Quote:

Fingers crossed. If another cable operator was available I would have changed ISP already. What happened to "Monopolies commision"? when the only operator available in the area is Ntl, surely thats a monopoly? Telewest cannot supply this area because it's in the Ntl franchise area. Monopoly????

Not at all. Let's see what would happen if the MMC were daft enough to make such a decision:

Intra-cable competition (where multiple companies can compete on the same infrastructure) would be about as successful as intra-rail competition (as in rail privatisation, which has given me the same number of operators from my local station (1) but at vastly increased cost). New entrants laying their own cables would be prohibitively expensive and uncompetitive without the new entrant being subsidised (by the taxpayer) or ntl shackled in some way (which would probably benefit the monopolist BT more than anyone).

Finally, there is already intermodal competition between ADSL and cable in practically all areas where cable is available, so ntl certainly don't have a monopoly.

muk13 · 02-10-2004, 22:10

Normally, the connection here in LS9 is fairly reliable......

but the last few days have been very poor indeed!

Tried cs, after wasting nearly two hours on 3 seperate calls-decided to give up.

Back to normal now though