1Mbit price reduction

Originally Posted by arcamalpha2004

Not for me, they can pi34 off! they had their chance and they blew it.
As normal, good old NTL being reactive instead of proactive.
As for the speed increase, someone send me a pm when it comes about, the way things are going everyone else will be on 5 meg !

I do not think I need to send you a PM because we all know when the speed increase is going to happen and guess what?!?! It's not late summer yet. Looking outside its not even started!

[Derek]

Originally Posted by dellwear

What? 99% of people have a phone, whether they take it from Ntl or BT it'll cost them £10.50+ :confused

Well with Ntl it would cost them £9.50 but a suprisingly large number of people have broadband only and a mobile for all phonecalls.

Originally Posted by dellwear

Granted, but they don't seem to mess up DD as often, leading to customers not trusting them to get it right.

I don't know about the experiences you or others have had but I've not had any problems with wrong DD amounts being taken from my Ntl account. Thats also what the DD guarantee is there for.

Originally Posted by Mick

I do not think I need to send you a PM because we all know when the speed increase is going to happen and guess what?!?! It's not late summer yet. Looking outside its not even started!

I know that mick, but I get so pi45ed off sometimes when I see the repetetive," When are we getting the speed increase ?" it seems a lot of people are either not informed by NTL, which does'nt surprise me, or they do not know when late summer is, and the weather is no guideline, not in this country anyway!

[orangebird]

Originally Posted by dellwear

Woohoo, I pay 0.5p for my calls, with 1p connection, Ntl just can't compete.

Who is that with?

Originally Posted by dezzo

Well with Ntl it would cost them £9.50 but a suprisingly large number of people have broadband only and a mobile for all phonecalls.


I don't know about the experiences you or others have had but I've not had any problems with wrong DD amounts being taken from my Ntl account. Thats also what the DD guarantee is there for.

Dezzo, there may well be a guideline for DD, but it doesnt stop people being blacklisted because NTL **** up!
No company should surcharge for none DD payments, it's rip off of the highest order imo.

Originally Posted by orangebird

Who is that with?

aye, c'mon Dell, spill the good news, I'm going to be looking for a new telco soon.

Originally Posted by orangebird

Who is that with?

Obviously not NTL.

Small wee request here, this thread has drifted from the main topic, any chance we can get back to the topic? Thanks.

Wonder if any of the marketing department got the bullet? they're the ones the cs member blamed over the price increase for 1 mb when I called to downgrade.

Or maybe there was a reprieve when one of them put their pinky up and said, " I have an absolutely brilliant idea, let's put the price down, and why not offer a full refund for all our customers who downgraded because of our c78k up "

Originally Posted by Mick

Small wee request here, this thread has drifted from the main topic, any chance we can get back to the topic? Thanks.

oooops ... sorry

[Chrysalis]

Will be very interesting to see what price level ntl set, if they are to compete then considering the cap level in place and transperent proxies(big factor to some) and if the speed upgrades are done or not. I would say somewhere between 30 and 35 a month.

[Ignition]

Originally Posted by arcamalpha2004

I know that mick, but I get so pi45ed off sometimes when I see the repetetive," When are we getting the speed increase ?" it seems a lot of people are either not informed by NTL, which does'nt surprise me, or they do not know when late summer is, and the weather is no guideline, not in this country anyway!

When it's ready, which depends on a hell of a lot of things and a hell of a lot of people. Until all the STBs can successfully perform at the 1.5Mbit speed and the network has enough overhead to cope comfortably with it not gonna happen. While there are absolute deadlines for this to be completed if it's all done earlier then upgrade will happen earlier.

No I'm not giving you the deadline, sorry *points at NDA*

[Ignition]

Originally Posted by Chrysalis

Will be very interesting to see what price level ntl set, if they are to compete then considering the cap level in place and transperent proxies(big factor to some) and if the speed upgrades are done or not. I would say somewhere between 30 and 35 a month.

Transparent caches work really well when there's enough capacity there and the hardware and software are behaving themselves. How often do you hear of browsing probs in Winnersh for example?

Along with an upgrade of network hardware it makes sense to get some extra proxy power in there. Can't see them going anywhere the investment in them has just been too large, and when they work they do their job really well - notice how many less complaints of slow browsing there have been since the last round of webcache upgrades?

[Stop It]

Originally Posted by JustAnotherN00b

When it's ready, which depends on a hell of a lot of things and a hell of a lot of people. Until all the STBs can successfully perform at the 1.5Mbit speed and the network has enough overhead to cope comfortably with it not gonna happen. While there are absolute deadlines for this to be completed if it's all done earlier then upgrade will happen earlier.

No I'm not giving you the deadline, sorry *points at NDA*

I Have to admit, least ntl are doing something telewest arent, and thats upgrading all Set Top users so they can have the upgrade too, although im not one of them, its good to see they are valued, even if it delays the upgrade by god knows how long, :P

Besides, Im not interested in raw speed, reliability and service is much more important to me, im sure NTL could have chucked the speed up on a whim, and then caused more probems than it would be worth.

Im just concerned that the only infomation, little as it is is coming from here, and not any offical NTL site, I'm sure they could at least state they are upgrading thier speed on the mains sites, and state thier basic plan of action, so people know the magnitude of the project, then people cant moan about how long its taking, because they know its not that simple. :-)

[Chrysalis]

I wont deny the proxies seem to have improved somewhat recently you are not wrong there, but I would expect the users on 150kbit upgrading to 300kbit will hit ntl harder then the top tier upgrade as they have so much more user's on the bottom package, maybe thats what it really is causing the delay.