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Old 17-05-2004, 17:38   #1
dragon
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no interactive
got no interactive and the box says status 1 locking address

is this due to the area being upgraded to LCR3 soon? will it effect the download at all?
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Old 17-05-2004, 17:44   #2
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Re: no interactive
Reset your stb. I may be wrong but I think you lost your ip addy. Thats what just happened to me
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Old 17-05-2004, 23:06   #3
dragon
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dragon has reached the bronze age
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Re: no interactive
i will try it later will it affect the cr3 download which im told is somtime this week
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Old 18-05-2004, 12:00   #4
dragon
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dragon has reached the bronze age
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Re: no interactive
tryed rebooting still on status 1 locking address

think cr3 update happing sometime this week dunno when thou!
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Old 18-05-2004, 12:08   #5
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Re: no interactive
Quote:
Originally Posted by dragon
tryed rebooting still on status 1 locking address

think cr3 update happing sometime this week dunno when thou!
Time to give NTL a call.
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Old 18-05-2004, 12:11   #6
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dragon has reached the bronze age
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Re: no interactive
Quote:
Originally Posted by ianathuth
Time to give NTL a call.
tbh i aint that bothed about the interactive not working as long as it gets cr3 when its supposed to

its only the interactive thats not working...

i also posted in the cr3 thread asking whether this would affect the update happening

also can i call ntl about it as im not the account holder (living with parents atm its their cable)
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Old 18-05-2004, 16:17   #7
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Re: no interactive
Quote:
Originally Posted by dragon
tbh i aint that bothed about the interactive not working as long as it gets cr3 when its supposed to

its only the interactive thats not working...

i also posted in the cr3 thread asking whether this would affect the update happening

also can i call ntl about it as im not the account holder (living with parents atm its their cable)
You can call ntl on behalf of your parents, if you know the password (or they give it to you), and they are there, just in case ntl want to verify anything with them.

Browneggsandham
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Old 20-05-2004, 10:00   #8
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Re: no interactive
called ntl they said they are going to send a tech out on monday

suprised that they didnt send a hit or anything didnt even ask to reset the box

asked me to lookup status it said 1 and then they said they will send a tech
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Old 24-05-2004, 14:44   #9
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dragon has reached the bronze age
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Re: no interactive
ok ntl tech came around and replaced the stb this one shows a status of 5 connected but i still get an mo44 error when i press interactive any ideas anyone?
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Old 24-05-2004, 15:08   #10
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Re: no interactive
nope, but never let the tech leave your house, without hitting the Guide and Interactive button.lol
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Old 24-05-2004, 15:13   #11
dragon
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dragon has reached the bronze age
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Re: no interactive
Quote:
Originally Posted by ntlrocks
nope, but never let the tech leave your house, without hitting the Guide and Interactive button.lol
ill remember that next time phoned em was a prob that they can sort at their end apperntly this time

didnt say how long it would take

event log was showing somit like login failed if that helps at all
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Old 24-05-2004, 17:43   #12
dragon
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dragon has reached the bronze age
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Re: no interactive
anyone know how long it should take them to do what they need to do at their end.
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Old 24-05-2004, 19:33   #13
dragon
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dragon has reached the bronze age
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Re: no interactive
Yey Its Working Now
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Old 24-05-2004, 20:29   #14
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Re: no interactive
yey!
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