no interactive
 

got no interactive and the box says status 1 locking address

is this due to the area being upgraded to LCR3 soon? will it effect the download at all?

Re: no interactive
 

Reset your stb. I may be wrong but I think you lost your ip addy. Thats what just happened to me

Re: no interactive
 

i will try it later will it affect the cr3 download which im told is somtime this week

Re: no interactive
 

tryed rebooting still on status 1 locking address

think cr3 update happing sometime this week dunno when thou!

Re: no interactive
 

Time to give NTL a call.

Re: no interactive
 

tbh i aint that bothed about the interactive not working as long as it gets cr3 when its supposed to

its only the interactive thats not working...:erm:

i also posted in the cr3 thread asking whether this would affect the update happening ;)

also can i call ntl about it as im not the account holder (living with parents atm its their cable)

Re: no interactive
 

You can call ntl on behalf of your parents, if you know the password (or they give it to you), and they are there, just in case ntl want to verify anything with them.

Browneggsandham :)

Re: no interactive
 

called ntl they said they are going to send a tech out on monday :shocked:

suprised that they didnt send a hit or anything didnt even ask to reset the box

asked me to lookup status it said 1 and then they said they will send a tech :Yikes:

Re: no interactive
 

ok ntl tech came around and replaced the stb this one shows a status of 5 connected but i still get an mo44 error when i press interactive any ideas anyone?

Re: no interactive
 

nope, but never let the tech leave your house, without hitting the Guide and Interactive button.lol

Re: no interactive
 

ill remember that next time phoned em was a prob that they can sort at their end apperntly this time :erm:

didnt say how long it would take

event log was showing somit like login failed if that helps at all :Yikes:

Re: no interactive
 

anyone know how long it should take them to do what they need to do at their end.

Re: no interactive
 

Yey Its Working Now :D

Re: no interactive
 

yey!