27-01-2004, 17:34
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#1
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Inactive
Join Date: Nov 2003
Location: Surrey
Posts: 28
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unwanted pop up's!
I helped a friend install ntl broadband on his pc. We accepted all default settings, every thing went like clock work.
The only problem is he is being plagued by unwanted pop up's, some of them of a pornographic nature. Neither of us are very technical, why is it happening? How can we stop it?
JC
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27-01-2004, 17:37
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#2
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Inactive
Join Date: Jun 2003
Services: Cablevision
Posts: 8,305
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Re: unwanted pop up's!
Quickest way is to download the Google toolbar
http://toolbar.google.com/
You should also do a scan for spyware on his PC.
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27-01-2004, 17:39
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#3
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Inactive
Join Date: Nov 2003
Location: Surrey
Posts: 28
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Re: unwanted pop up's!
Ah.......we keep getting a message about spyware....is that a virus? how do we get rid of it?
Jc
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27-01-2004, 17:42
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#4
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Inactive
Join Date: Jun 2003
Location: Tonbridge
Age: 59
Services: Amazon Prime Video & Netflix. Deregistered from my TV licence.
Posts: 21,960
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Re: unwanted pop up's!
ad aware and spywareblaster work very well together 
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27-01-2004, 17:43
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#5
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Inactive
Join Date: Jun 2003
Services: Cablevision
Posts: 8,305
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Re: unwanted pop up's!
Quote:
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Originally Posted by John C Huggins
Ah.......we keep getting a message about spyware....is that a virus? how do we get rid of it?
Jc
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Google for spyware and download one or two of the applications and run them.
Spyware is mostly harmless (ducks) but uses resources and bandwith and is annoying so best to get rid of it.
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27-01-2004, 17:45
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#6
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 58
Posts: 10,571
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Re: unwanted pop up's!
is it xp ????????? , maybe it is windows messenger doing the dirty on you , if it is try this
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27-01-2004, 17:51
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#7
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Inactive
Join Date: Nov 2003
Location: Surrey
Posts: 28
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Re: unwanted pop up's!
Sorry to appear thick "ad aware" ? what is this, virus detection? anti spam software? any idea how spyware was introduced in the first place. The spyware warning was viewed within minutes of install......How do we scan for it?
JC
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27-01-2004, 17:55
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#8
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 58
Posts: 10,571
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Re: unwanted pop up's!
Quote:
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Originally Posted by John C Huggins
Sorry to appear thick "ad aware" ? what is this, virus detection? anti spam software? any idea how spyware was introduced in the first place. The spyware warning was viewed within minutes of install......How do we scan for it?
JC
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you do have antivirus and a firewall installed dont you  , what is your answer to my previous post by the way
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27-01-2004, 17:59
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#9
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Inactive
Join Date: Nov 2003
Location: Surrey
Posts: 28
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Re: unwanted pop up's!
Ok
Yes we have XP home, zone alarm and norton anti virus, Norton live update was run at time of install. Zone alarm was loaded during broadband set up. Norton loaded within about 1 hour
JC
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27-01-2004, 18:39
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#10
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 58
Posts: 10,571
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Re: unwanted pop up's!
Quote:
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Originally Posted by John C Huggins
Ok
Yes we have XP home, zone alarm and norton anti virus, Norton live update was run at time of install. Zone alarm was loaded during broadband set up. Norton loaded within about 1 hour
JC
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it literally can take seconds to get infected , did you take a look at the link i posted ????????????? , it may be your answer
adaware
spyware blaster
check out my link in post#6
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27-01-2004, 19:04
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#11
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Inactive
Join Date: Jun 2003
Location: Tonbridge
Age: 59
Services: Amazon Prime Video & Netflix. Deregistered from my TV licence.
Posts: 21,960
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Re: unwanted pop up's!
Quote:
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Originally Posted by John C Huggins
Sorry to appear thick "ad aware" ? what is this, virus detection? anti spam software? any idea how spyware was introduced in the first place. The spyware warning was viewed within minutes of install......How do we scan for it?
JC
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"Ad-aware Standard Edition is THE award winning, free*, multicomponent detection and removal utility that consistently leads the industry in safety, user satisfaction, support and reliability.
With its ability to comprehensively scan your memory, registry, hard, removable and optical drives for known datamining, aggressive advertising, and tracking components, Ad-aware will provide the user with the confidence to surf the Internet knowing that their privacy will remain intact. Let Ad-aware protect your privacy."
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27-01-2004, 19:37
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#12
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In the corner, sulking.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 TV 360 boxes. 500mb BB, Phone line.
Posts: 8,041
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Re: unwanted pop up's!
If you have Zone Alarm, that can be configured to block most pop up ads. Once you have followed the advice above and removed whatever has crept in.
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27-01-2004, 21:52
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#13
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Inactive
Join Date: Jun 2003
Location: Farnham
Posts: 503
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Re: unwanted pop up's!
The problem often occurs when you click on 'OK' when a web-page asks whether it can load an Active-X control. In particular say NO to anything from the gator corporation. Also make sure you Internet Explorer security settings are set to Prompt for all Active-X and Java controls.
It also pays to update the microsoft java run-time because there is a bug in it that allows java controls to get control of your computer. I have suffered several attempts to install spyware that way 
Good luck.
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28-01-2004, 17:05
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#14
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Inactive
Join Date: Nov 2003
Location: Surrey
Posts: 28
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Re: unwanted pop up's!
Quote:
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Originally Posted by John C Huggins
I helped a friend install ntl broadband on his pc. We accepted all default settings, every thing went like clock work.
The only problem is he is being plagued by unwanted pop up's, some of them of a pornographic nature. Neither of us are very technical, why is it happening? How can we stop it?
JC
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Just to say thank's to all who gave advice regarding the above, we are now "pop up" free!
JC
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28-01-2004, 17:10
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#15
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 58
Posts: 10,571
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Re: unwanted pop up's!
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Originally Posted by John C Huggins
Just to say thank's to all who gave advice regarding the above, we are now "pop up" free!
JC
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and the solution was .................................
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