unwanted pop up's!
 

I helped a friend install ntl broadband on his pc. We accepted all default settings, every thing went like clock work.

The only problem is he is being plagued by unwanted pop up's, some of them of a pornographic nature. Neither of us are very technical, why is it happening? How can we stop it?

JC

Re: unwanted pop up's!
 

Quickest way is to download the Google toolbar

http://toolbar.google.com/

You should also do a scan for spyware on his PC.

Re: unwanted pop up's!
 

Ah.......we keep getting a message about spyware....is that a virus? how do we get rid of it?

Jc

Re: unwanted pop up's!
 

ad aware and spywareblaster work very well together:)

Re: unwanted pop up's!
 

Google for spyware and download one or two of the applications and run them.
Spyware is mostly harmless (ducks) but uses resources and bandwith and is annoying so best to get rid of it.

Re: unwanted pop up's!
 

is it xp ????????? , maybe it is windows messenger doing the dirty on you , if it is try this :)

Re: unwanted pop up's!
 

Sorry to appear thick "ad aware" ? what is this, virus detection? anti spam software? any idea how spyware was introduced in the first place. The spyware warning was viewed within minutes of install......How do we scan for it?

JC

Re: unwanted pop up's!
 

you do have antivirus and a firewall installed dont you :eek: :eek: :eek: , what is your answer to my previous post by the way :)

Re: unwanted pop up's!
 

Ok

Yes we have XP home, zone alarm and norton anti virus, Norton live update was run at time of install. Zone alarm was loaded during broadband set up. Norton loaded within about 1 hour

JC

Re: unwanted pop up's!
 

it literally can take seconds to get infected :eek: :eek: , did you take a look at the link i posted ????????????? , it may be your answer :)


adaware


spyware blaster



check out my link in post#6 :)

Re: unwanted pop up's!
 

"Ad-aware Standard Edition is THE award winning, free*, multicomponent detection and removal utility that consistently leads the industry in safety, user satisfaction, support and reliability.
With its ability to comprehensively scan your memory, registry, hard, removable and optical drives for known datamining, aggressive advertising, and tracking components, Ad-aware will provide the user with the confidence to surf the Internet knowing that their privacy will remain intact. Let Ad-aware protect your privacy."

Re: unwanted pop up's!
 

If you have Zone Alarm, that can be configured to block most pop up ads. Once you have followed the advice above and removed whatever has crept in.:)

Re: unwanted pop up's!
 

The problem often occurs when you click on 'OK' when a web-page asks whether it can load an Active-X control. In particular say NO to anything from the gator corporation. Also make sure you Internet Explorer security settings are set to Prompt for all Active-X and Java controls.

It also pays to update the microsoft java run-time because there is a bug in it that allows java controls to get control of your computer. I have suffered several attempts to install spyware that way :(

Good luck.

Re: unwanted pop up's!
 

Just to say thank's to all who gave advice regarding the above, we are now "pop up" free!

JC

Re: unwanted pop up's!
 

and the solution was ................................. :)