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Horay - Done It !!!!
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Old 03-03-2004, 16:24   #1
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Smile Horay - Done It !!!!

Yipee..... Just called NTL and told them where to shove there p$ss poor service.

The lady I spoke to transfered me to house move's maybe in the vain hope of retaining my custome. I explained that I no longer want the services as of the end of the month. As I suspected the person on the other end was not bothered in the slightest. They gave me the date that the services will be restricted and then told me that necouse I have not given 30 days notice they will have to bill me until the 6th of april..... I could not be bothered to argue ! They did ask me how I found there services. I explained that I have never had a problem with the phone or the tv (apart from the red button marked crash ) but that there internet service was useless. She then looked and said. " ah yes - I can see you have contacted technical services several times " - " we have had a lot of problems in the luton area "... She then asked me if I was going to use NTL again...... After I finished wetting myself I explained that I would not touch the BB service agian with a 200 foot barge pole. " I understand " was her reply.......

I did get through within 2 rings though once I had navigated the endless press 1 for this and 2 for that menu's

So thats it I am off. Looking forward to my pipex connection. NTL made no attempt to retain my custom even though my wife and I spend well over £100 a month with them......

Good bye NTL I would like to say its been a plesure but I wont - co's it hasn't
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Old 03-03-2004, 16:29   #2
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Re: Horay - Done It !!!!

good for you
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Old 03-03-2004, 16:35   #3
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Re: Horay - Done It !!!!

Trust we will still see plenty of you Stu.
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Old 03-03-2004, 16:37   #4
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Re: Horay - Done It !!!!

Oh yes..... Getting a 20:1 pipex business connection !! Fixed IP - No proxy and no BS from TS Yipeeeeeeee

Having a huge " got rid of NTL " part soon - everone invited.... Instead of whack the pinyada it will be whack the cable modem
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Old 03-03-2004, 16:39   #5
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Re: Horay - Done It !!!!

Quote:
Originally Posted by stuartbe
Oh yes..... Getting a 20:1 pipex business connection !! Fixed IP - No proxy and no BS from TS Yipeeeeeeee

Having a huge " got rid of NTL " part soon - everone invited.... Instead of whack the pinyada it will be whack the cable modem
Good luck, just remember that the grass might not be greener......
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Old 03-03-2004, 16:40   #6
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Re: Horay - Done It !!!!

You cant go lower than green when you are used to brown

Getting sky+ at the new place... Ordered on monday....... Installed allready and a nice job done to !!!!

Edit - gona go for the dg300+ adsl modem - Any comments ?
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Old 03-03-2004, 16:43   #7
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Re: Horay - Done It !!!!

Quote:
Originally Posted by stuartbe
Oh yes..... Getting a 20:1 pipex business connection !! Fixed IP - No proxy a
Much the same as I have from Ntl, same IP for over 2 years, no proxy ( at the moment) hardly ever had to call TS.
I suppose going to Pipex is cheaper than moving to gods own county.
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Old 03-03-2004, 16:46   #8
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Re: Horay - Done It !!!!

Quote:
Originally Posted by iadom
Much the same as I have from Ntl, same IP for over 2 years, no proxy ( at the moment) hardly ever had to call TS.
I suppose going to Pipex is cheaper than moving to gods own county.
Well my family come from yorkshire !!! Moving somewhere else in Luton - Right next to the exchange so the connection should be pretty good
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Old 03-03-2004, 21:37   #9
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Re: Horay - Done It !!!!

Good luck Stu,

post us some of those 18ms tracerts when you get setup!

Terry
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Old 03-03-2004, 21:40   #10
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Re: Horay - Done It !!!!

oooo ooooooo I forgot to mention.......

despite giving 30 days notice...
despite ntl sending their debt collectors (no money owed so ????)to remove their two STBs 3 weeks before my service was due to end,

today I GOT A BILL!!!!!!!!!!!!!!!!!!!!!!

amazing!! well done ntl.

proves I made the right decision.
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Old 03-03-2004, 21:47   #11
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Re: Horay - Done It !!!!

Quote:
Originally Posted by iadom
Much the same as I have from Ntl, same IP for over 2 years, no proxy ( at the moment) hardly ever had to call TS.
I suppose going to Pipex is cheaper than moving to gods own county.
Yeah I agree Stu should move to YORKSHIRE.

I have Pipex, its slower than the BT service I had before. But its cheaper I suppose.
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Old 03-03-2004, 21:47   #12
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Re: Horay - Done It !!!!

Enjoy the lack of proxies - it's the one thing on NTL that annoys me.
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Old 03-03-2004, 21:51   #13
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Re: Horay - Done It !!!!

Quote:
Originally Posted by pem
Enjoy the lack of proxies - it's the one thing on NTL that annoys me.
No proxies here
Quote:
Originally Posted by iadom
Much the same as I have from Ntl, same IP for over 2 years, no proxy ( at the moment) hardly ever had to call TS.
yep, me too
Quote:
Originally Posted by tkiely
oooo ooooooo I forgot to mention.......

despite giving 30 days notice...
despite ntl sending their debt collectors (no money owed so ????)to remove their two STBs 3 weeks before my service was due to end,

today I GOT A BILL!!!!!!!!!!!!!!!!!!!!!!





...It's wierd how they can be great in some areas and p*ss poor in others*shakes head*
....good luck Stu
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Old 03-03-2004, 21:55   #14
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Re: Horay - Done It !!!!

Quote:
Originally Posted by Ramrod
No proxies here
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Old 03-03-2004, 21:56   #15
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Re: Horay - Done It !!!!

Quote:
Originally Posted by pem
Where's a bowing smilie when you want one
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