Ntl - outgoing mail problems?
12-09-2006, 14:05
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#1
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Inactive
Join Date: Mar 2004
Posts: 36
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Ntl - outgoing mail problems?
I am receive mail but all day I haven't been able to send it. I am getting this message:
The connection to the server has failed. Account: *****, Server: 'smtp.ntlworld.com', Protocol: SMTP, Port: ****, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
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12-09-2006, 16:00
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#2
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Inactive
Join Date: Mar 2005
Location: Huddersfield
Age: 52
Services: Virgin TV(M), Phone, Broadband(2MB)
2MB broadband
Posts: 250
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Re: Ntl - outgoing mail problems?
http://support.microsoft.com/default...;en-us;q191687
looks like the smtp server could be experiencing some problems...
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12-09-2006, 17:51
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#3
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 42
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: Ntl - outgoing mail problems?
got any antivirus software scanning your outgoing messages?
*moved to email forum*
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14-09-2006, 14:14
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#4
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Inactive
Join Date: Mar 2004
Posts: 36
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Re: Ntl - outgoing mail problems?
I'm running AVG. I've unchecked the outgoing mail tab but it's made no difference.
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14-09-2006, 14:17
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#5
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Inactive
Join Date: Jun 2003
Location: Essex innit
Age: 52
Services: Sky HD + 16Mb ADSL
BT Telephone
Posts: 15,735
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Re: Ntl - outgoing mail problems?
Rebooted everything just in case? What software are you using and have you tried re-building the account in it?
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14-09-2006, 22:38
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#6
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Inactive
Join Date: Mar 2004
Posts: 36
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Re: Ntl - outgoing mail problems?
I've changed the port number and it's working now 
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17-09-2006, 23:49
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#7
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Inactive
Join Date: Jun 2003
Location: Leamington Spa
Services: 152mb Broadband only
Posts: 143
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Re: Ntl - outgoing mail problems?
I'm in the Coventry area and people (who are not on NTL network) are reporting that their emails to ntl addresses are bouncing back
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20-09-2006, 13:38
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#8
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Inactive
Join Date: May 2005
Location: Near Stockport
Services: L broadband, XL TV plus Sky Sports and Movies, phone
Posts: 42
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Re: Ntl - outgoing mail problems?
Quote:
Originally Posted by sarah_2677
I am receive mail but all day I haven't been able to send it. I am getting this message:
The connection to the server has failed. Account: *****, Server: 'smtp.ntlworld.com', Protocol: SMTP, Port: ****, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
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This happens with Outlook Express when it (or the PC) crashes whilst sending mail. It has left a connection to the server open. The server won't set up a connection as it thinks you are already connected. (The same can happen when you are trying to check for mail.)
For once it's not an NTL problem (although I don't understand why they don't just time out "stale" connections). If you reboot the PC I'll bet it works again. This is one of the most frequent issues people have with Outlook Express.
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