Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Broadband account help

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Billing Issues
Register FAQ Community Calendar

account help
Reply
 
Thread Tools
Old 10-09-2006, 09:17   #1
friely
Inactive
 
Join Date: Sep 2006
Location: Darlington
Services: Finally a working Tivo
Posts: 24
friely is an unknown quantity at this point
Thumbs down account help

Hello I have been trying since july to cancel my phoneline I have now been billed upto October every time I call I get pass around.On Saturday I called and was on for 40 mins speaking to 8 people each person gives a differant answer to my problem:billing,disconection or I.T .Is there anyway to bypass to call centre and get this sorted?
friely is offline   Reply With Quote
Advertisement
Old 10-09-2006, 09:25   #2
Paul K
Inactive
 
Paul K's Avatar
 
Join Date: Jun 2003
Location: Essex innit
Age: 52
Services: Sky HD + 16Mb ADSL BT Telephone
Posts: 15,735
Paul K is seeing silvered starsPaul K is seeing silvered starsPaul K is seeing silvered starsPaul K is seeing silvered starsPaul K is seeing silvered starsPaul K is seeing silvered starsPaul K is seeing silvered stars
Paul K is seeing silvered starsPaul K is seeing silvered starsPaul K is seeing silvered stars
Re: account help

Are you within your 12 month contract or have you passed that? If you are outside of it then no doubt a team member will be along sometime today to assist you in getting this resolved.
Paul K is offline   Reply With Quote
Old 10-09-2006, 09:38   #3
Russ
cf.mega poster
 
Russ's Avatar
 
Join Date: Jun 2003
Location: Half in the corporeal, half in the etheral
Posts: 37,182
Russ has a golden aura
Russ has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden aura
Re: account help

If you PM me your name, address and account number, I'll send it on to my contact this afternoon.
__________________
Heavy Is The Crown
Russ is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 14:18.


Server: lithium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum