Cable Forum - account help

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friely

10-09-2006 09:17

account help

Hello I have been trying since july to cancel my phoneline I have now been billed upto October every time I call I get pass around.On Saturday I called and was on for 40 mins speaking to 8 people each person gives a differant answer to my problem:billing,disconection or I.T .Is there anyway to bypass to call centre and get this sorted?

Paul K

10-09-2006 09:25

Re: account help

Are you within your 12 month contract or have you passed that? If you are outside of it then no doubt a team member will be along sometime today to assist you in getting this resolved.

Russ	10-09-2006 09:38

Re: account help

If you PM me your name, address and account number, I'll send it on to my contact this afternoon.

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