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Hey i got up this morning was only for a hour or so and suddenly i got disconnected. I thought nothing of it as it does this ocasioanly so i unplugged modem and router and restarted it all. Now nothing is working all the correct lights are on on the modem and the router.
Anyway of fixing this? Or do i have to contact telewest?
If the lights are correct on the modem it suggests that it is still locked onto it's signal, however it may still be fubard.
Can you connect from the pc to the router properly? if you go to the routers configuration page, does it give you a WAN (or external) ip address? Does this start 169 or with something else?
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check that link out for lights ect..
got to start > run > type cmd > in dos window type "ipconfig"
also try "ping www.bbc.co.uk" in the same window
whats the ip address from ipconfig and what were the results from the ping?
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As i said look at my modem trouble shoot it has all details you will need to sort this, if not take some screenshots of the config pages and post them.
Try this and come back with the results.
got to start > run > type cmd > in dos window type "tracert www.bbc.co.uk"
this will show you the route from your pc and show you if the connection is dropping and were