Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | cable power levels problem

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service
Register FAQ Community Calendar

Webstar Modem dead- Telewest
Reply
 
Thread Tools
Old 19-06-2006, 13:26   #1
Fitzy123
Inactive
 
Join Date: Jun 2006
Posts: 1
Fitzy123 is an unknown quantity at this point
Webstar Modem dead- Telewest

Hey i got up this morning was only for a hour or so and suddenly i got disconnected. I thought nothing of it as it does this ocasioanly so i unplugged modem and router and restarted it all. Now nothing is working all the correct lights are on on the modem and the router.

Anyway of fixing this? Or do i have to contact telewest?

Many thanks
Fitzy123 is offline   Reply With Quote
Advertisement
Old 19-06-2006, 13:28   #2
Chris W
cf.mega poster
 
Join Date: Nov 2003
Location: Reading
Age: 42
Services: Virgin Media Broadband Size M
Posts: 6,546
Chris W has a nice shiny star
Chris W has a nice shiny starChris W has a nice shiny starChris W has a nice shiny starChris W has a nice shiny starChris W has a nice shiny starChris W has a nice shiny starChris W has a nice shiny starChris W has a nice shiny starChris W has a nice shiny starChris W has a nice shiny starChris W has a nice shiny starChris W has a nice shiny starChris W has a nice shiny starChris W has a nice shiny starChris W has a nice shiny starChris W has a nice shiny starChris W has a nice shiny star
Send a message via MSN to Chris W
Re: Webstar Modem dead- Telewest



If the lights are correct on the modem it suggests that it is still locked onto it's signal, however it may still be fubard.

Can you connect from the pc to the router properly? if you go to the routers configuration page, does it give you a WAN (or external) ip address? Does this start 169 or with something else?
Chris W is offline   Reply With Quote
Old 19-06-2006, 19:46   #3
Diadem
Inactive
 
Join Date: Mar 2005
Location: Glasgow
Services: Sky Fing Connect :(
Posts: 119
Diadem is an unknown quantity at this point
Re: Webstar Modem dead- Telewest

infact scratch evrything i said and go to the thread bellow and use it to check the freqancy

http://www.cableforum.co.uk/board/sh...ad.php?t=48687

[ignore]
check that link out for lights ect..
got to start > run > type cmd > in dos window type "ipconfig"
also try "ping www.bbc.co.uk" in the same window

whats the ip address from ipconfig and what were the results from the ping?
[ignore/]
Diadem is offline   Reply With Quote
Old 28-06-2006, 18:57   #4
sago_one
Inactive
 
Join Date: Jun 2006
Posts: 3
sago_one is an unknown quantity at this point
Re: Webstar Modem dead- Telewest

Your problem is between the PC and the modem.
Look for the ip address
It should solve the issue
sago_one is offline   Reply With Quote
Old 28-06-2006, 19:11   #5
Diadem
Inactive
 
Join Date: Mar 2005
Location: Glasgow
Services: Sky Fing Connect :(
Posts: 119
Diadem is an unknown quantity at this point
Re: Webstar Modem dead- Telewest

As i said look at my modem trouble shoot it has all details you will need to sort this, if not take some screenshots of the config pages and post them.
Diadem is offline   Reply With Quote
Old 12-07-2006, 23:27   #6
djnerve
Inactive
 
Join Date: Jul 2006
Location: Wakefield (W.Yorks)
Age: 37
Services: Telewest - TV - 10mb bb - Phone
Posts: 44
djnerve is an unknown quantity at this point
Send a message via MSN to djnerve
Re: Webstar Modem dead- Telewest

just had this problem today. Do this

Open Internet Explorer
Go to 192.168.100.1/gscan.html
Change the starting frequency to 331000000
Click the blue button.
djnerve is offline   Reply With Quote
Old 12-07-2006, 23:32   #7
Diadem
Inactive
 
Join Date: Mar 2005
Location: Glasgow
Services: Sky Fing Connect :(
Posts: 119
Diadem is an unknown quantity at this point
Re: Webstar Modem dead- Telewest

Quote:
Originally Posted by djnerve
just had this problem today. Do this

Open Internet Explorer
Go to 192.168.100.1/gscan.html
Change the starting frequency to 331000000
Click the blue button.
yes as has been stated befor im my other posts
Diadem is offline   Reply With Quote
Old 12-07-2006, 23:38   #8
djnerve
Inactive
 
Join Date: Jul 2006
Location: Wakefield (W.Yorks)
Age: 37
Services: Telewest - TV - 10mb bb - Phone
Posts: 44
djnerve is an unknown quantity at this point
Send a message via MSN to djnerve
Re: Webstar Modem dead- Telewest

Quote:
Originally Posted by Diadem
yes as has been stated befor im my other posts
Sorrry!
djnerve is offline   Reply With Quote
Old 15-07-2006, 18:59   #9
volatile
Inactive
 
Join Date: Aug 2005
Posts: 28
volatile is an unknown quantity at this point
Re: Webstar Modem dead- Telewest

Bad modems imo, my brother had 1 and this might sound a tad crazy but the TW Engineer couldnt get the modem to access the net.... bad bad bad
volatile is offline   Reply With Quote
Old 15-07-2006, 20:39   #10
Quam256
Inactive
 
Join Date: May 2006
Services: XL,Phone and 60mb .
Posts: 903
Quam256 is a glorious beacon of lightQuam256 is a glorious beacon of lightQuam256 is a glorious beacon of lightQuam256 is a glorious beacon of lightQuam256 is a glorious beacon of lightQuam256 is a glorious beacon of lightQuam256 is a glorious beacon of light
Re: Webstar Modem dead- Telewest

Try this and come back with the results.
got to start > run > type cmd > in dos window type "tracert www.bbc.co.uk"
this will show you the route from your pc and show you if the connection is dropping and were
Quam256 is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 05:47.


Server: lithium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum