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Some modems need to be rebooted before you can access them, try power cycling the modem, also check you are not specifying a proxy in your Internet Explorer / Browser settings.
What SACM is it you have?
Rebooting the modem makes no difference
Using the link http://192.168.100.1/ also makes no difference - I still get 'this page cannot be displayed' instead of a login prompt.
No proxy specified.
The modem is a Terayon TJ210
I used to be able to use "docsdiag" on my TJ210 but can now only do this when the modem is offline (ie NTL CATV down), so cannot see signal levels or configured rates any more (at least with 4 or 10Mbps service)