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Old 12-06-2006, 17:37   #1
lisauk
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No Ntl TV
My parents have ntl tv and when they got home this afternoon the tv was frooze so they turned it off and turned it back on.

They have 2 boxes in the house and neither is working, they also have broadband but that is not working either.

Now they just have a white screen with ntlhome on it.

I have broadband and only live 5 mins walk away from them, is there any know problems this evening?
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Old 12-06-2006, 17:39   #2
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Re: No Ntl TV
Sounds like signal not getting to the boxes. Is the small green/grey box on the side of the house undamaged? Best thing to do is to phone NTL and see if there are any localised faults.
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Old 12-06-2006, 18:02   #3
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Re: No Ntl TV
Were abouts are you Lisa?
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Old 12-06-2006, 19:25   #4
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Re: No Ntl TV
Have they had any work done in the garden (digging, hedge cutting etc) if so the cable could have been damaged.
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Old 12-06-2006, 20:47   #5
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Re: No Ntl TV
sounds to me a disconnected cable at the cab.
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Old 16-06-2006, 07:34   #6
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Re: No Ntl TV
Sounds like an area fault or cab issue. Contact Faults
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