You are here: Home | Forum | Should I switch to NTL?
You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.
You will be getting an NTL:250 modem(the little blue one). I'm not sure about the other info as it's been years since i first got my BB. In fact my modem came through the post and it was upto me to get it up and running.
Its very easy really, and the username and pin should arrive on the welcome letter.
But they normally write it on the front of the book they leave with the disk
You won't get your username or pin from the engineer!
You will end up having to call customer services to get it!
The engineer should have the pin number as it quoted on the job sheet for him to give to the customer. The username is chosen by the customer when they register for the service so in effect it is just the pin number needed to register.
Join CF
You are here: 
