10 Meg Broadband - really only 2 meg downloads
21-03-2006, 13:56
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#1
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Inactive
Join Date: Mar 2006
Posts: 5
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10 Meg Broadband - really only 2 meg downloads
Hi,
Wondering if anyone could help using the terayon tj 210 modem on 10 meg broadband, all the speed test i have doen all are really quite low for what i should be getting.....
Here is the results
Tue, 21 Mar 2006 13:53:25 UTC
1st 512K took 2359 ms = 217 KB/sec, approx 1788 Kbps, 1.75 Mbps
2nd 512K took 1610 ms = 318 KB/sec, approx 2620 Kbps, 2.56 Mbps
3rd 512K took 1344 ms = 381 KB/sec, approx 3139 Kbps, 3.07 Mbps
4th 512K took 1812 ms = 282.6 KB/sec, approx 2329 Kbps, 2.27 Mbps
Overall Average Speed = approx 2469 Kbps, 2.41 Mbps
Been onto technical support and they are saying ti is fine....and wuldnt take it that my speed is crap.....so i ended up putting my phone down.......
Any ideas....hopefulyl some Ntl Tech guru will answer this??
Many Thanks
Ant
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21-03-2006, 14:30
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#2
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-
Join Date: Jul 2003
Location: Poole, Dorset
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Re: 10 Meg Broadband - really only 2 meg downloads
Are you getting low speeds at specific times of the day?
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21-03-2006, 14:31
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#3
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Inactive
Join Date: Nov 2003
Location: Manchester South
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Re: 10 Meg Broadband - really only 2 meg downloads
Welcome to the forum.
At the moment, i would read a few of the threads in this section. It could be your modem\router\firewall\connection etc, or you could just be suffering as quite a lot us are with poor speeds.
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21-03-2006, 15:23
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#4
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Inactive
Join Date: Mar 2006
Location: Manchester
Posts: 23
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Re: 10 Meg Broadband - really only 2 meg downloads
Hear hear!!
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21-03-2006, 15:32
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#5
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Inactive
Join Date: Jun 2003
Location: Manchester
Posts: 5,638
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Re: 10 Meg Broadband - really only 2 meg downloads
make sure you have checked your speed by connecting directly to your modem and doing a speed test rather than via a router.
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21-03-2006, 16:01
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#6
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Inactive
Join Date: Mar 2006
Posts: 5
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Re: 10 Meg Broadband - really only 2 meg downloads
i dont own a router......just thinking it might be my modem that cant reach the speed as it was the first modem they ever issued for broadband.....anyone think a new modem will resolver it??
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21-03-2006, 20:12
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#7
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Inactive
Join Date: Jan 2004
Age: 48
Services: 120MB BB - Sky+ HD
Posts: 378
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Re: 10 Meg Broadband - really only 2 meg downloads
i'm on 10mb, getting sub-2mb speeds on newsgroups, dunno whether newsdemon is just cack or if it's ntl...
speed tests from here show around 4-5mb which i have come to expect, but really....
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21-03-2006, 21:18
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#8
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Inactive
Join Date: Mar 2006
Posts: 5
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Re: 10 Meg Broadband - really only 2 meg downloads
Just to let you know finally found the solution - its the modem it cant run a 10mb service on it.....
So ring Ntl - email um this and then basically say they have to upgrade ure modem......
Mines on its way.....
Cheers
To: P9107
Cc: Mor, Eli; Terajet.Support (S)
Subject: RE: Terayon Terajet j210
This modem has only a 10BaseT Ethernet connection, thus will limit your
throughput setting of anything above 3-6Mbps.
Joel Castillo
Sr. Technical Support Engineer
www.terayon.com
-----Original Message-----
From: P9107
To: Mor, Eli
Sent: Tue Mar 21 00:51:03 2006
Subject: Terayon Terajet j210
Hi,
I am emaling yuo from the united kingdom. I am a customer of NTL who
about 5 years ago issued your Terayon Terajet j210, as the modem for
their broadband connection. I have just upgraded to their 10m/bs
broadband connection, and my question is can teh modem reach this speed
- i have had unofficial comments that the modem only has a 10 t base
ethernet port on it and cannot reahc the full speed....
I would appreciate it if you could get back to me??
Many Thanks
Anthony Jones
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22-03-2006, 04:17
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#9
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Inactive
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Re: 10 Meg Broadband - really only 2 meg downloads
I can get 8 mb on a Tjet so doubt the problem is your modem, unless of course it is broken.
Make sure Ntl don't con you into giving them £50.00 for a new 250 modem when all the time the problem is likely to be their oversubscribed network and abysmal peering arrangements.
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22-03-2006, 06:54
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#10
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cf.mega poster
Join Date: Sep 2003
Posts: 12,047
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Re: 10 Meg Broadband - really only 2 meg downloads
dont get your hopes up yet the 10mb duplex port would limit to 5-6 meg your 3 meg speeds seem low for a modem limit.
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22-03-2006, 07:42
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#11
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Inactive
Join Date: Mar 2006
Posts: 5
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Re: 10 Meg Broadband - really only 2 meg downloads
i rang ntl up and they said they have changed teh config file for my modem and lifted its capped limit to upto 8meg - for teh time being whilst i wait for teh new modem......
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22-03-2006, 08:22
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#12
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Inactive
Join Date: Nov 2003
Location: Manchester South
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Re: 10 Meg Broadband - really only 2 meg downloads
Well thtas good nwse.
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22-03-2006, 09:48
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#13
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Permanently Banned
Join Date: Jun 2003
Location: South-East London
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Re: 10 Meg Broadband - really only 2 meg downloads
Quote:
Originally Posted by littlemrbighead
i rang ntl up and they said they have changed teh config file for my modem and lifted its capped limit to upto 8meg - for teh time being whilst i wait for teh new modem......
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Ummm, ya right.
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22-03-2006, 09:51
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#14
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Inactive
Join Date: Jun 2003
Location: Glasgow
Services: SkyHD and Broadband
Posts: 9,158
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Re: 10 Meg Broadband - really only 2 meg downloads
Quote:
Originally Posted by littlemrbighead
i rang ntl up and they said they have changed teh config file for my modem and lifted its capped limit to upto 8meg - for teh time being whilst i wait for teh new modem......
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Maybe they are having a contest in CS to see who can spin the most ridiculous story to a customer.
Kind of like dropping the word of the day into the conversation but with getting the customer off the phone at the same time.
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22-03-2006, 10:00
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#15
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Permanently Banned
Join Date: Jun 2003
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Re: 10 Meg Broadband - really only 2 meg downloads
Quote:
Originally Posted by dezzo
Maybe they are having a contest in CS to see who can spin the most ridiculous story to a customer.
Kind of like dropping the word of the day into the conversation but with getting the customer off the phone at the same time.
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Maybe.
Now watch me make my ethernet card do 10 gig with a software upgrade....
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