Virgin sending own bills into SPAM...
22-08-2016, 09:33
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#1
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,834
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Virgin sending own bills into SPAM...
VM's webmail is a flaky bit of rubbish at the best of times. It's now sending VM's own monthly bills into the SPAM folder. Fine by me, always though they were a dodgy company 
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22-08-2016, 11:30
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#2
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin sending own bills into SPAM...
That won't happen for all customers and you can white list the address the e billing notification comes from to stop that happening.
Unfortunately it's not a simple as VM doing that on a global level. Email addresses and other elements can be spoofed, so the SPAM filter will run on emails that do come from VM in the same way as all others.
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23-08-2016, 11:42
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#3
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,834
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Re: Virgin sending own bills into SPAM...
I'm not white listing it, I trust VM's SPAM filter. The bill is clearly fraudulent and will be ignored
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23-08-2016, 13:34
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#4
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 68
Services: Premiere Collection
Posts: 43,515
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Re: Virgin sending own bills into SPAM...
Hopefully the Bailiff's letters will go into the Spam folder as well...
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23-08-2016, 17:34
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#5
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Perfect Soldier
Join Date: Mar 2009
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Re: Virgin sending own bills into SPAM...
Quote:
Originally Posted by Hugh
Hopefully the Bailiff's letters will go into the Spam folder as well... |
Don't think the bailiff will be as accommodating. 
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