Virgin sending own bills into SPAM...
 

VM's webmail is a flaky bit of rubbish at the best of times. It's now sending VM's own monthly bills into the SPAM folder. Fine by me, always though they were a dodgy company ;)

Re: Virgin sending own bills into SPAM...
 

That won't happen for all customers and you can white list the address the e billing notification comes from to stop that happening.

Unfortunately it's not a simple as VM doing that on a global level. Email addresses and other elements can be spoofed, so the SPAM filter will run on emails that do come from VM in the same way as all others.

Re: Virgin sending own bills into SPAM...
 

I'm not white listing it, I trust VM's SPAM filter. The bill is clearly fraudulent and will be ignored ;)

Re: Virgin sending own bills into SPAM...
 

Hopefully the Bailiff's letters will go into the Spam folder as well...;)

Re: Virgin sending own bills into SPAM...
 

Don't think the bailiff will be as accommodating. :D